Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Super.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deal so good I thought it was a scam. Thankfully I went through and saved over 40%. Even the hotel clerk was amazed at the great deal I got. $90+ room for $50.00. Can’t wait to book again!”

Helpful Report

Posted 4 years ago

“Great rates and awesome hotels!”

Helpful Report

Posted 4 years ago

“Easy to reserve a room and saved money doing it!”

Helpful Report

Posted 4 years ago

“Saved a ton on a room in Las Vegas. Super easy to check in, hotel had the booking a few hours after I made the reservation. No issues at all. Will definitely be using again. Thanks!!!”

Helpful Report

Posted 4 years ago

“It’s SO easy and the prices are great. Have used it twice now and wouldn’t want to choose any other option”

Helpful Report

Posted 4 years ago

“The website was easy to navigate and I was able to reserve a room at the last minute for way cheaper than the hotel quoted me.”

Helpful Report

Posted 4 years ago

“Ottimo servizio e ottimo albergo yrovato grazie a voi.”

Helpful Report

Posted 4 years ago

“You can find great deals using Snap travel. I saved hundreds on a mice resort in Miramar Beach, FL.”

Helpful Report

Posted 4 years ago

“Amazing great rates!! Easy booking and deal was better than expected. I highly recommend”

Helpful Report

Posted 4 years ago

“Wss able to find me a cheaper rate on the hotels i was trying to find in a hurry.”

Helpful Report

Posted 4 years ago

“Good price”

Helpful Report

Posted 4 years ago

“Great rates and awesome hotels.”

Helpful Report

Posted 4 years ago

“Great price! Quick response time to questions”

Helpful Report

Posted 4 years ago

“I canceled a reservation way before the expiration. Almost 2 weeks later still no refund.”

Helpful Report

Posted 4 years ago

We're truly sorry that your experience, Waynette. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents would be happy to look into this further as soon as possible. We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Posted 4 years ago

“The price was the best”

Helpful Report

Posted 4 years ago

“Pretty much a scam! Booked a hotel through Snaptravel and was charged upon the booking. When we showed up the day of our reservation, the hotel had our reservation, however, Snaptravel never transferred the money on their “virtual card” so nothing was paid. The hotel clerk said they have had trouble with Snaptravel doing this and that they try to scam people. We contacted their customer service and were given the run around several times hearing them recite the same script over and over. Finally they issued the money to the hotel but it took several hours for them to transfer it and me throwing a fit over the phone. DO NOT USE SNAPTRAVEL!!”

Helpful Report

Posted 4 years ago

We’re sorry that you have that perception about our service, and that you didn't feel supported in your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. Nonetheless, technical issues like this can happen in the travel industry and it saddens us to hear that the hotel has responded in such matter. We are glad to hear it was resolved and you could enjoy your stay.

Posted 4 years ago

“Very easy to do my reservation and GREAT DEAL for our family vacation..”

Helpful Report

Posted 4 years ago

“Excelente!!!!”

Helpful Report

Posted 4 years ago

“Affordable And no problems checking into hotel”

Helpful Report

Posted 4 years ago

“I appreciate Snaptravel services as they made me very happy by giving me a very good & competitive prices & very fast response when I needed them.”

Helpful Report

Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews