Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Fantastic price Great accommodation Ace service”

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Posted 3 years ago

“Very easy, good price. Will definitely use again!!”

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Posted 3 years ago

“I have stayed at super 8 on memorial blvd in port Arthur Texas on and off for years. Never had a problem until my last stay on 10/22/22. I had checked in at 11:24pm and after getting to my room to freshen up. A hour or so later I went out to leave to grab a bite to eat. When walking up to my car I noticed a lot of damage to the back door on my drivers side. Someone had hit me and left the scene. Causing me thousands of damage to my 2 yr old vehicle. I went to the front desk informing the representative what had happened. The young lady was kind and showed me the monitor of camera views. I saw the one with clear view of where I was and had been hit. Feeling relieved because the cameras show so clear I knew it had the footage I needed to reveal all I needed to inform my insurance company of to the person responsible for damaging my vehicle. The representative informs me that only the manger/owner has access to play the cameras back. I left my name, number, email, and car description and location I was parked at the time of the incident . I followed up with another representative next day. Still no update. On the night of the next day I got a call from the hotel at about 11pm at night. A front desk rep called to inform me the owner said he didn’t see any footage of the incident. I know that there’s no way it wasn’t caught on camera! The owner refuses to meet with me and let me see the hour time frame of the camera where my car was parked. As a loyal guest I thought the owner would work with me to help out a victim of hit and run that happened in his parking lot at this hotel. But I am now seeing that the owner does not care to help me out. So beware of anything happens to your vehicle during your stay don’t feel comforted by the cameras. Because management does not care to help.”

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Posted 3 years ago

Hi Amy, We are sorry to hear you had trouble with your vehicle during your stay, and we hope the hotel can assist you with the needful to manage the case with the authorities. This being said, we kindly ask you to revise this review as it is not addressed to the SuperTravel service.

Posted 3 years ago

“Got a good deal on 2 nights of a hotel my grandson and I went to a corn maze amd had a wonderful weekend.”

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Posted 3 years ago

“Had never heard of Supertravel before, but found a great deal on hotel suite & decided to try it out. Perfectly smooth check in and very satisfied with the price & accommodations.”

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Posted 3 years ago

“It’s simple effective very fast”

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Posted 3 years ago

“AAAAAA+++++++++++”

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Posted 3 years ago

“The Blue Swallow motel is awesome!! Definitely a historical treasure!! Thank you!!”

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Posted 3 years ago

“I was just looking for a new place to stay because our motel was so gross when this site popped up. I didn’t hear of it before so I wasn’t sure the reservation would work out, but it did we were in the system the price was the best I’d found and less then the gross motel I was just at. The motel was great and I’ve already told a few people about this site to try and book with. I will use this site again 😀”

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Posted 3 years ago

“Only place I book from”

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Posted 3 years ago

“Everything at snaptravel was great. I would definitely use them again. Cleans rooms I give them a 10 across the board. Thanks 😊 snaptravel Everything was lovely.”

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Posted 3 years ago

“The check in went smoothly and no problems at all. This was my first time using Snaptravel I never heard of them before and was kinda nervous it was a scam. Thank God it wasn’t!”

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Posted 3 years ago

“The price of their hotel rooms came slightly below other travel companies. The process was clean timely and left no questions. A reminder was sent out along with confirmation for check-in.”

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Posted 3 years ago

“I booked thru SnapTravel and got a very good rate. I lost the hotel information and noticed it the day before we were to leave. Since I’d booked it months ago, I couldn’t remember the hotel. I called and they quickly found the info and sent it. ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Amazing experience. I would recommend traveling any other way. SuperTravel for life!!!”

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Posted 3 years ago

“Tienen un súper servicio y muy rápido y encuentran lo mejor y más accesible para mi”

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Posted 3 years ago

“The staff and the resort was helpful and friendly. The trip was easy to reserve and everything was great when we arrived.”

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Posted 3 years ago

“J’étais sceptique au début de la transaction. Je ne connaissais pas Super Travel. J’ai pris une chance et j’ai réservé ma chambre avec eux. Transaction facile à effectuer et rapide. Entièrement satisfait”

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Posted 3 years ago

“At the last minute we needed a hotel in a certain area to make two Gkids ball games. SuperTravel popped up with the best offer. I tried them and here’s what happened. It was a quick reservation, it was a great hotel (just like ST promised), and easy check in. I will absolutely use SuperTravel in the future”

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Posted 3 years ago

“Very quick and easy to use, hotel was great.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews