Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is super. Good deals when I need them. Thank you”

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Posted 3 years ago

“Very easy”

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Posted 3 years ago

“Super simple booking and cheaper than other sites! Will use again.”

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Posted 3 years ago

“So easy to use and I liked the option of using PayPal”

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Posted 3 years ago

“My experience was just what I thought it would be. The room was as advertised and booking was quick and EZ”

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Posted 3 years ago

“Very good and perfect service”

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Posted 3 years ago

“It was very easy to book our room. Less than 5min”

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Posted 3 years ago

“Take too long to confirm reservations and price changes. They force you to wait for their Ticket providers and assured you you have a ticket but waiting on the airlines confirmation. At the end 3 days later tickets prices went up and they just canceled”

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Posted 3 years ago

Hi Sandra, we are truly sorry to hear about your experience. As we cannot identify your booking through this review we ask that you reach out to our Support team. One of our live agents would be happy to look into this further as soon as possible. All our contact information is available on the app and site: https://help.livesuper.com/support/solutions/articles/48001209680-how-to-contact-snaptravel

Posted 3 years ago

“Very east website and they saved me almost half the price”

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Posted 3 years ago

“Very easy to use and they saved me a lot of money.”

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Posted 3 years ago

“Very clean and comfortable”

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Posted 3 years ago

“Bel servizio di prenotazione efficace ben funzionante prezzo giusto”

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Posted 3 years ago

“Great value. The hotel had nice little continental breakfast boxes.”

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Posted 3 years ago

“Great value. The hotel had nice little continental breakfast boxes.”

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Posted 3 years ago

“By using super travel app I saved money which is one of my favorite things so that I can enjoy a great restaurant with the savings.”

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Posted 3 years ago

“The best price for a hotel room I’ve seen and was very surprised it was legit! I save almost $30 over any other site. Will use again.”

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Posted 3 years ago

“Quick and straight forward! It was the cheapst price on the market. Booked a nice hotel the night before.”

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Posted 3 years ago

“Super fast would highly recommend”

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Posted 3 years ago

“Super fast and convenient booking and also saved me several dollars, it was so helpful and I will use it again on my next trip”

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Posted 3 years ago

“Snap travel saved me 30$ on my room,I was so happy that this site exists.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews