Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,007 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered a great deal in a great way with great follow up!”

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Posted 2 years ago

“Easy, good room.”

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Posted 2 years ago

“Had trouble booking an overnight stay in London. Managed to secure a room with Snaptravel at a good price so a happy customer.”

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Posted 2 years ago

“The price was competitive/ cheaper. No fuss booking. All good”

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Posted 2 years ago

“Great deals, thanks!”

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Posted 2 years ago

“Easy to use, and consistently provided lower prices for the same rooms than other online booking services.”

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Posted 2 years ago

“Customer service and good discounts”

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Posted 2 years ago

“I've used Snap travel for my last 3 vacations and everything has went smoothly each time.”

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Posted 3 years ago

“Happy with service everything clean”

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Posted 3 years ago

“Great price and location”

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Posted 3 years ago

“Great prices”

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Posted 3 years ago

“"Sehr einfach"”

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Posted 3 years ago

“Nice price”

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Posted 3 years ago

“Very easy”

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Posted 3 years ago

“I am very grateful to my heart calming down. Grateful for the help getting ready for the weekend. Thanks 😊”

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Posted 3 years ago

“Great low cost and easy to use service! My only suggestion to improvement would be to better explain the snap rewards program and how rewards can be used. For example, I recently earned a $30 snap reward credit which I was excited and eager to use however, upon trying to use it on extending my stay it said that I could only use $6.54 of it on my current stay and that the rest of it would be expiring the next day.?!? So I wasn’t sure what the point of the credit s for if I couldn’t really use it nor were there any instructions or explanations on how to use it. 🤷🏻‍♀️”

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Posted 3 years ago

“Wonderful site. Great savings.”

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Posted 3 years ago

“So so helpful.. always”

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Posted 3 years ago

“Best deals, super user friendly and quick response!! First place I always check when booking!”

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Posted 3 years ago

“Save $250 over going directly through the hotel.”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,007 reviews