Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,007 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Super.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use , I have found snap travel to have the best selection & lowest price . My only hiccup with them is, I forgot I earned a $20 credit .when I booked room I reached out via live chat ( within 10 min of booking the room) & they were unable to credit my account . It’s 2021 , no reason for it Lastly, you may have less irritated users if you stated “Hotel may require a refundable deposit on credit card “ at time of check in No cash !”

Helpful Report

Posted 4 years ago

“Great price. Easy process.”

Helpful Report

Posted 4 years ago

“Easy to use. I would use this site again. Saved 💰!!”

Helpful Report

Posted 4 years ago

“It was easy to use and we got a great deal on a very fancy hotel! The $2.99 was worth it to upgrade to a king size bed.”

Helpful Report

Posted 4 years ago

“Competitive price and great customer service.”

Helpful Report

Posted 4 years ago

“No problems with booking. Prices were cheaper, hotel was ok also and so was customer service. This was my third time using them.”

Helpful Report

Posted 4 years ago

“Easy app to navigate around. I found the best rates here!!!”

Helpful Report

Posted 4 years ago

“Had the best rates available and the hotel was nice”

Helpful Report

Posted 4 years ago

“Booking room was easy.”

Helpful Report

Posted 4 years ago

“Muy fácil y seguro de hacer tu reserva”

Helpful Report

Posted 4 years ago

“Snaptravel did everything it was supposed to do and got a room quickly with no complications.”

Helpful Report

Posted 4 years ago

“Great deal”

Helpful Report

Posted 4 years ago

“It helped me save but I understand the business side of things they made money off of me as well.”

Helpful Report

Posted 4 years ago

“Our room was immaculate which is extremely important during Covid times. Score was marked down only because breakfast wasn't included.”

Helpful Report

Posted 4 years ago

“Everything went pretty well except that there were about $25 in taxes and fees on top of the advertised hotel room rate”

Helpful Report

Posted 4 years ago

“Booking was simple. Communication was good. Price wasn't that much cheaper once taxes n fee were added.”

Helpful Report

Posted 4 years ago

“I'm satisfied with Snaptravel's part, just not satisfied with the hotel and casino once I got there.”

Helpful Report

Posted 4 years ago

“It was very good they had great prices. The only thing was it wouldn’t let me book 2 rooms in the same booking - so I had to do 2 separate bookings to get 2 rooms.”

Helpful Report

Posted 4 years ago

“It was easy and simple to book with snaptravel at a great rate. I did not like that you could not book more than 1 room in a single transaction but other than that, it was great.”

Helpful Report

Posted 4 years ago

“Never so easy and safe.”

Helpful Report

Posted 4 years ago

Super.com is rated 4.5 based on 6,007 reviews