Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,007 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 1 year ago

“We used Super travel from the Kayak app. I think they are much more reasonably priced than the other well-known travel apps. I look forward to booking with them again!”

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Posted 1 year ago

“Loved hotel bed was short. Son in law 6_9 ft Breakfast Superb..”

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Posted 1 year ago

“Booking was easy no problems at the hotel.thanks Super.com.”

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Posted 1 year ago

“We decided last minute to stay an extra night in Louisville. Super easy booking into a beautiful hotel for half the price as we had paid the night before elsewhere. Easy and fast booking.”

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Posted 1 year ago

“Super travel was super easy to book our last minute reservation for our hotel stay.”

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Posted 1 year ago

“Way better than Expedia!!100”

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Posted 1 year ago

“We stayed here one night on our way to the Wisconsin Dells very clean. Very friendly.”

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Posted 1 year ago

“It was easy to use the site and the rate beat all the other sites and I will use the website again to book a room next time”

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Posted 1 year ago

“Super had the lowest price for our hotel. I was skeptical because I had never used them before, but they are legit. I made the reservations online and checked in less than 5 minutes later. The hotel already had our reservations. Check in and check out was seamless. I will definitely use Super in the future.”

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Posted 1 year ago

“Alert for all travelers: don't ever book with SuperTravel. After booking with them and being charged we were told upon the arrival at 2 am that there is no hotel anymore. SuperTravel didn't help to rebook and left us on Brooklyn streets for the whole night”

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Posted 1 year ago

Hi Liza, We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible. It is noted that you were fully refunded and granted compensation. We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Posted 1 year ago

“People don't look any further. Best Company ever. 10 minutes from start to getting a room. Best prices.”

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Posted 1 year ago

“The price was right and check in at the hotel was smooth.”

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Posted 1 year ago

“Because i didnt find any problem about my booking. And when you ask for refund it done quickly with no hassle”

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Posted 1 year ago

“The best deal by $50 very easy to use. Thanks!”

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Posted 1 year ago

“Best price and simply communicating”

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Posted 1 year ago

“Superb company, super efficient and super price!!”

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Posted 1 year ago

“Got me a cheaper rate and quick and easy”

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Posted 1 year ago

“Just what I needed”

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Posted 1 year ago

“This is by far one of the cleanest hotels and friendliest staffs I’ve ever met. I’m a veteran and have traveled the world but am happy I chose Super Travel for my stay during my relocation to Huntsville. Highly recommend!!”

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Posted 1 year ago

Super.com is rated 4.5 based on 6,007 reviews