Thank you for your lovely feedback!
We're thrilled to hear you're loving the style of your stunning Passage Lever Sets.
We look forward to being a part of your next home improvement project!
Kind Regards,
The Blue Space Team
Posted 3 years ago
Thank you for your review!
We are so glad to hear you are happy with your new door handles.
Kind Regards,
The Blue Space Team
“Great quality product. When they arrived they were missing the fixings, however, once we advised them, they sorted it out quickly and the screws arrived a few days later.
My only comment is that you should make your fixing screws longer. They will barely fit through the timber and secure the handles.
If you have longer fixing screws we would appreciate them, otherwise, we may need to look for others.”
Hi Sonia,
Thank you for your wonderful feedback!
It's great to hear you're loving your stunning Manovella Imogen Oval Profile Cabinet Pull Matte White and we hope they're looking beautiful installed.
We appreciate your feedback regarding the fixing screws, we'll absolutely be looking into this for you to allow for simple and easy installation.
Kind Regards,
The Blue Space Team
Hi Karen,
Thank you for your time on the phone earlier!
As discussed, we're going to have this rectified for you immediately. We're again incredibly sorry for your refund not being received by you as yet but our team are currently working towards having these funds back to you as soon as possible.
Please let us know if there's anything further we're able to assist you with!
Kind Regards,
The Blue Space Team
“The website, payment and delivery service was fantastic. Unfortunately the product was not appropriate for what i needed when it arrived. I actually thought I bought something twice the size of the actual product.”
“The ADP mirrored cabinet that I ordered was sent swiftly. There was an error though that led to the item being listed as 20kg when it weighs more than twice that. It was sent with one delivery driver instead of two, so trying to get it in the building was very difficult.”
“Michaela from the Blue space Was very helpful after me not receiving a response to my order that was placed awhile back. With the pandemic and auspost and working from home conditions I ended up going with someone local as it was a time sensitive issue with bathroom accessories .
I very much appreciated the many apologies I received from Michaela and a full refund was processed . I will return to Blue space however, it will be after covid calms down and things return to normal. That’s With all online shopping though. Shout out to Michaela for reaching out and reassuring me this never usually happens and apologising.. thank you ☺️”
Thank you for your awesome feedback, Nicole! We value your feedback, and can't wait to assist you with your next purchase. We are glad to hear Michaela was of great assistance. We have passed on this feedback to her :)
“Unit looks good and well made although yet to be installed. The unit was built and delivered well within the quoted time but unfortunately sink waste was not delivered. We had to contact you to get it sent out and two weeks went by. The waste was delivered this week and has meant no installation.
So the unfortunate part is the automated system reminds me to provide feedback when I am still a little annoyed by the delay and have not had the joy of seeing the finished product installed. Bad timing. Should of asked in a couple of weeks time.
Anyway it will be fine as the until is quality. Better logistics maybe or timing on the survey requests.”
Thank you for your feedback, Karl! We apologise for the delayed sink waste, and are glad to hear that this was resolved. We appreciate your feedback and will take this on board!
“Super speedy delivery and great price. A little disconnected on the communication side, I wasn't sure which day the delivery was coming, but I called up and spoke to a very helpful person who gave me very clear and correct information.”
Thank you for your great feedback, Peta! We have taken your feedback on board in regards to the delivery and communication so that we can better this. We are so glad that our team was able to help you with your order.
Hi Zoher, thank you for your review and purchase with The Blue Space! I do apologise greatly for the delay with your bath and thank you for your patience with the delivery.
“Quality of sink and toilet is excellent and both at a reasonable price point. When sink was delayed, the team contacted me daily re instant ship alternatives. Swapping choice of sink and getting a refund was easy and instant. The only hiccup was the delivery service going to the wrong house which delayed receiving goods by 2 days. Would purchase again from Blue Space.”
