“I found ordering and completing the order easygoing and confirmation of the order immediately
The order was delivered to my house within in a week
The delivery driver was very helpful and and a very good service”
“No complaints about the Coal Shop, however the delivery company they used did not contact me to arrange delivery so I had to leave work to meet the driver - not the best!”
“Coal was absolutely soaking wet, to the extent that some of it is disintegrating in the bags. Tried everything to dry it, kept inside, open bags to let air in, put coal around the fire to dry off (in the fire), leave by window in the sun. Absoultely soaked through. After trying persistently and trying to dry I can just about to get the outside to burn, but so soaked through it struggles to stay lit. It's not fit for purpose at all.”
“Second time i have placed an order for logs and the service has been "brilliant".
logs cut well and good quality, delivery staff "brilliant" logs placed where you want them.
well done The Coal Shop”
“The delivery was quick lorry driver great as trolley broke had to hand move all. The coal is NOT low ash as loads of ash also not as hot as our old coal.”
“Cant fault the coal shop however the company that delievered it thats a differant matter , wouldnt attend to reverse onto my drive and unloaded pallet onto pavement and left it there , i had to carry 50 bags 40ft to a place of safety !”
“Easy to use and very easy to order through. Not their fault but the delivery company that is delivering the coal loaded a ton of coal on to a truck with a tail lift with no means of off loading it. Supposed to be redeluvering it and put at the end of the drivers trip two days wasted waiting for it.”
