The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 3.92

3.9 Rating 571 Reviews

71 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fantastic! The flowers were almost like the ones in the picture. The delivery was a little bit earlier than the time that I asked for but not very early. Thank you!”

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Posted 2 years ago

“Arrived on time just as I’d asked … perfect 👍”

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Posted 2 years ago

“On time same day 2hrs! Perfect Photo when boss brings them home.”

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Posted 2 years ago

“I was extremely disappointed by the bouquet my daughter received yesterday. Considering I paid almost £40 for this bouquet, it looked nothing like the flower arrangement in your website.”

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Posted 2 years ago

Hello and thank you for sharing your feedback today, I will be contacting you privately about the flowers your daughter received and hope to be able to reach out to our florist partners as well with your feedback.

Posted 2 years ago

“Although very disappointed with the flowers that were delivered, a lovely lady called Sheena responded very quickly and I was offered a 40% refund or 50% off next order, and I appreciate that the company want the best from there florists they use, so there apologies and and helpfulness in rectifying the matter was greatly appreciated, there customer service was exemplary.”

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Posted 2 years ago

Hello and thank you for sharing and bringing this to the attention of the customer care team. Your patience, understanding, and support have helped our team remedy the situation some and hope you have faith enough to use us for future orders. Again our apologies that you had to bring this to our attention, and thanks for allowing us to solve this and avoid it happening again.

Posted 2 years ago

“Fantastické překvapení, odvedli jste velmi excelentní práci a za to vám mnohokrát děkuji! Jste profesionálové! *”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Very disappointed, flowers not delivered! Poor service. Waiting for my refund”

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Posted 2 years ago

Thank you for sharing your feedback with our team, I understand how disappointed you must feel. It would seem that your order was the subject of and IT glitch and therefor was not processed for delivery as you requested. We humbly ask your forgiveness and of course have processed a full refund with our apologies.

Posted 2 years ago

“The flowers I chose were lovely and the recipient was delighted. The website was easy to use and the delivery was done very quickly. Thank you.”

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Posted 2 years ago

“Amazing service - less than two hours from the thought of sending flowers to them being in the hands of the recipient. And they look amazing too - no hesitation in recommending the Flower Shops :)”

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Posted 2 years ago

“Perfect the flowers and service was superb”

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Posted 2 years ago

“My mum was delighted with her flowers for her 60th birthday. The bunch is gorgeous and arrived on time (1 day after ordering).”

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Posted 2 years ago

“Quick Same Day service and very nice flowers. Also, the handwritten note added a personal touch. I'll choose The Flower Shops over any other company from now on.”

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Posted 2 years ago

“Fresh flowers, quick delivery, perfect service.”

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Posted 2 years ago

“Lovely flowers! So glad I could get it delivered on the same day. Thanks!”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“Delivery was fast considering it was same day delivery. The flowers were perfect, mum adored them.”

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Posted 2 years ago

“I was let down at the last minute by another florist, I was kept fully appraised of my purchase throughout as to when they will be delivered. Most definitely use again.”

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Posted 2 years ago

“Easy to book Same day delivery Just what I needed”

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Posted 2 years ago

“Beautiful flowers. Exceptional "Same Day" service. I'm delighted, and the friend who received them is over the moon!! THANKYOU”

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Posted 2 years ago

The Flower Shops Network is rated 3.9 based on 571 reviews