The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 3.92

3.9 Rating 571 Reviews

71 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using as well known flower could not deliver go a central London location. Thank you for saving the day. It was for a friend's 70th birthday and she loved the flowers and sent a photo. I will drfinitely use your services again.”

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Posted 2 years ago

“Happy with the flowers. But they arrived a day later than requested which is poor”

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Posted 2 years ago

Hello and thank you for reaching out to share your feedback. Please accept our apologies for the delayed delivery, our deliveries times are very important to us too, especially for birthdays. I am in the process of reaching out to all involved and hope to avoid this happening again in the future. Customer Service

Posted 2 years ago

“Ordered flowers for same-day delivery. The flowers were delivered within 4 hours of my order. The product was beautiful and of high quality. Would highly recommend The Flower Shops.”

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Posted 2 years ago

“Thank you ever so much. The flowers were absolutely beautiful & put a smile on my Ladies face this morning. Will definitely be purchasing from you again!”

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Posted 2 years ago

“Really great service appreciated by the respite carers and myself”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Superb Quality Same Day de livery”

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Posted 2 years ago

“Large choice range, easy selection, prompt delivery to a very happy receiver of a beautiful flower arrangement.”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“I was a bit disappointed at the cost of my flowers. I chose the large size which was £53 so was expecting more flowers than I got.”

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Posted 2 years ago

“Beautiful flowers delivered on time. Thanks”

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Posted 2 years ago

“Booked an online same day delivery for a special friend who desperately needed cheering up. Booking taken and confirmed.. no delivery happened. Rang the next day (at great expense from USA to be told. " oh sorry, computer glitch, we will deliver today". No offer of compensation, no refund of the same day cemuvery fee ..not even an offer to send a nicer bouquet ! Subsequently i get a phone call on my cell phone (incurring more expense) to tell me that the flowers had been left outside my apartment in London because nobody was home. I had to point out that they had just delivered to the billing address for my credit card payment not the delivery address as specified. Driver did at least apologise and go back abd eventually deliver to the correct address No follow up contact. No compensation and no apology to the recipient for the delay”

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Posted 2 years ago

Hi Paul, Thank you so much for your feedback I will contact you privately to try to resolve this issue. Regards Bloomlocal customer care team.

Posted 2 years ago

“Excellent service, beautiful flowers, tiptop!!!”

The Flower Shops Network 5 star review on 29th January 2023

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“A very professional service yet very friendly and supportive.”

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Posted 2 years ago

“Incredibly efficient service thank you!”

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Posted 2 years ago

“The flowers were beautiful and put me in the good books with the mrs.”

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Posted 2 years ago

“I needed some flowers for a friend's birthday. I had forgotten to order in advance so searched the internet for same-day delivery. I found this and made my order. I was notified the bouquet I ordered wasn't available until the next day and, if I wished, would be given a refund. As I needed the flowers delivered that day, I asked for an alternative bouquet. This was chosen by The Flower Shops and was beautiful. Delivered to my friend a few hours later. She was delighted!”

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Posted 2 years ago

“Mother reported flowers delivered on time thanks”

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Posted 2 years ago

“There was a computer error however the way they dealt with it was perfect and super quick. Can not fault their customer service. The flowers were beautiful too.”

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Posted 2 years ago

The Flower Shops Network is rated 3.9 based on 571 reviews