TheInsoleStore Reviews

Name: TheInsoleStore
Address: 338 S Sharon Amity Rd, #144, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 5,865 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 5,865 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

TheInsoleStore 5 star review on 10th April 2023

Henry C

Barbra K

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Insole Sole Store always has a great variety of insoles and fair pricing. I buy two types - one for my running shoes and another for my everyday shoes and always find what I need at the Insole Store.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a fantastic 5-star rating, Tom! We are delighted to hear that you find our store to have a great variety of insoles and fair pricing. It brings us joy to know that we have been able to provide you with the perfect insoles for both your running shoes and everyday shoes. We are committed to offering a wide range of options to cater to our customers' diverse needs. Once again, thank you for choosing TheInsoleStore as your go-to destination for all your insole needs. We look forward to serving you in the future!

Posted 1 month ago

“Easy to look up what type that fits your needs”

Helpful Report

Posted 1 month ago

Thank you so much for your outstanding 5-star rating of TheInsoleStore, Dan! We are delighted that you found it easy to look up the perfect insole that suits your needs. It is our commitment to provide our customers with a seamless and user-friendly shopping experience, and we are glad to know that we hit the mark for you. Thank you once again for your feedback, and we look forward to serving you again in the future!

Posted 1 month ago

“I like the product I bought.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Bonnie! It's wonderful to hear that you like the product you bought. Our team is dedicated to providing top-notch products that deliver the utmost comfort and quality. We are grateful to have you as a loyal customer, and we look forward to serving you again in the future!

Posted 1 month ago

“Easy to navigate and order the item”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you found TheInsoleStore easy to navigate and order the item you needed. Customer satisfaction is our top priority, and we are glad that our website made your shopping experience smooth and enjoyable. Thank you again, and we hope to serve you again in the future!

Posted 1 month ago

“When will my order ship? I ordered almost 2 weeks ago Thank you for your quick response!”

Helpful Report

Posted 1 month ago

Thank you for your 5-star review of The Insole Store, Peter! You are more than welcome - we are so happy we could get your lost shipment issue resolved. We hope you enjoy your order once you receive it, and we thank you for your loyalty and support of The Insole Store!

Posted 1 month ago

“Not a great internet user .. but found your page easy enough to use without too much trouble!”

Helpful Report

Posted 1 month ago

Thank you so much for giving TheInsoleStore a 5-star rating, Grete! We are delighted to hear that you found our website easy to use, even if you are not a regular internet user. Making our platform user-friendly is something we constantly strive for, so it's wonderful to know that you had no trouble navigating through it. Thank you again, and we hope to serve you again in the future!

Posted 1 month ago

“Easy to navigate the site”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Joanne! We're thrilled to hear that you found our website easy to navigate. We constantly strive to provide a smooth and seamless shopping experience for our valued customers like you. Once again, thank you for choosing TheInsoleStore and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 1 month ago

“The products they sell really do help, been purchasing Power pro for a long time and really does help”

Helpful Report

Posted 1 month ago

Thank you so much, Chris, for taking the time to rate TheInsoleStore with five stars! We sincerely appreciate your support and are thrilled to hear that you are finding our products helpful. We strive to provide top-notch solutions, and it's fantastic to know that our PowerStep insoles have been serving you well over the years. We truly value your loyalty and look forward to serving you even better in the future. Thank you again for choosing TheInsoleStore!

Posted 1 month ago

“I've been buying insoles from this store for 20 years and will be happy for as long as you sell me what l want lo”

Helpful Report

Posted 1 month ago

Thank you so much for your five-star rating of TheInsoleStore, Donald! We greatly appreciate your support and loyalty over the years. It means a lot to us that you continue to choose us as your go-to store for insoles. Thank you once again for your kind words and for being such a loyal customer. We sincerely appreciate your continued trust in our products and services.

Posted 1 month ago

“Great place to buy from been using them for a while now never no issues and fast and reasonable shipping cost”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a glowing 5-star rating, William! We greatly appreciate your feedback and are thrilled to hear that you have had such a positive experience with TheInsoleStore. We are grateful for your trust in us and your continuous support. It is customers like you who make our job truly enjoyable. We appreciate your business and we look forward to serving you again soon!

Posted 1 month ago

“No problem....quick and easy”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give us a 5-star rating on TheInsoleStore, Austin. We sincerely appreciate your positive feedback and are thrilled to hear that you found our service quick and easy. We are grateful for your loyalty and continued support. Thank you again for choosing TheInsoleStore, and we look forward to serving you again soon!

Posted 1 month ago

“Found exactly what I wanted”

Helpful Report

Posted 2 months ago

Thank you very much, Deb, for taking the time to give us a 5-star rating on TheInsoleStore. We truly appreciate your support and are delighted to hear that you found exactly what you wanted. Your feedback means a lot to us, and we hope to continue exceeding your expectations in the future. Thank you again for choosing TheInsoleStore!

Posted 2 months ago

“From orderto delivery was just a few days, with no hassles involved. The web site was easy to figure out, even for an old "duffer" like me..... Just quick and efficient service, what the customer is looking for these days, as opposed to the hight stress of every day life.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Duncan! We are so glad to hear that your order was promptly delivered within just a few days, hassle-free. We understand that life can be hectic, so providing quick and efficient service is something we strive for. Customer satisfaction is our top priority, and we're thrilled to have met your expectations. We appreciate your business and look forward to serving you again in the future!

Posted 2 months ago

“Your site was very easy to navigate and I really appreciated the way you describe your products. It was easy to pick one!”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Sheila! We truly appreciate your support and are thrilled to hear that you had a great experience on our website. We strive to provide a seamless and informative shopping experience, so we're glad to know that you found it easy to find the perfect insole for your needs. We appreciate you choosing TheInsoleStore and hope to serve you again in the future!

Posted 2 months ago

“I reordered an insole on Friday March 1 and I received my order today March 4. I can't stress how it is so easy to order from The Insole Store. Never a problem and quick shipping. A great store.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating and for your continued support as a loyal customer of TheInsoleStore, Yvonne! We sincerely appreciate your kind words and are delighted to hear that you found ordering from us to be a hassle-free experience. We are thrilled to know that your recent order was delivered promptly, making it incredibly convenient for you. Providing quick shipping is one of our priorities, and we're glad to see that we could meet your expectations. Thank you again for your glowing review and for being a loyal customer! We truly appreciate your support.

Posted 2 months ago

“Wanted replacement inserts for my running shoes. The manufacturer doesn’t sell them and directed me to this website. I inquired by chat and the person understood what I wanted and suggested exactly what I was hoping for.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Tracy! We are delighted to have been able to assist you in finding the perfect replacement inserts for your running shoes. Our team strives to understand our customers' needs and provide tailored recommendations, and we are glad we could meet your expectations. Thank you once again for choosing TheInsoleStore. We look forward to serving you again in the future!

Posted 2 months ago

“Easy to use website to find what I wished for.”

Helpful Report

Posted 2 months ago

Thank you so much for giving TheInsoleStore a 5-star rating, Diana! We are thrilled to hear that you found our website easy to use and that you were able to find exactly what you were looking for. We appreciate your business and hope to serve you again in the future!

Posted 2 months ago

“So easy to use the website. Clear, concise, simple. Straightforward ordering. Prompt shipping, too. Have used before, will use again.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Robert! We are delighted to hear that you find our website easy to use, clear, and concise. Making the ordering process straightforward for our customers is always a priority for us. We are also glad to know that our shipping was prompt and met your expectations. Thank you once again, and we are looking forward to serving you again soon!

Posted 2 months ago

“There is a wide variety of options and brands for several common conditions associated with the feet. The filters on the website allow the shopper to quickly find several brands and types of insoles for your specific foot or arch issue.”

Helpful Report

Posted 2 months ago

Thank you so much for giving TheInsoleStore a five-star rating, Robert! We're so glad to hear that you found our website user-friendly and that the filters helped you find the perfect insoles for your specific foot or arch issue. We appreciate your business and look forward to hopefully serving you again in the future!

Posted 2 months ago

“I haven’t received them yet but it was quick and I mean quick between the time I ordered to the time they shipped was awesome and already looking to ordering more. Looking forward to wearing them because I suffer from sore feet from standing all day long. Thanks guys”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of TheInsoleStore, Billy! We truly appreciate your kind words and are thrilled to hear about your quick and efficient shopping experience with us. We understand the importance of timely delivery, and we are delighted to know that we met your expectations in this regard. We sincerely hope that the insoles arrive soon, and we hope they will provide the much-needed relief for your sore feet. Thank you once again for choosing TheInsoleStore!

Posted 2 months ago

TheInsoleStore is rated 4.6 based on 5,865 reviews