TheInsoleStore Reviews

Name: TheInsoleStore
Address: 338 S Sharon Amity Rd, #144, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 5,845 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 5,845 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

TheInsoleStore 5 star review on 26th March 2024

Toni K

TheInsoleStore 5 star review on 6th October 2023

Diana C

TheInsoleStore 5 star review on 2nd May 2023

Steven S

TheInsoleStore 5 star review on 10th April 2023

Henry C

Barbra K

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best selection of insoles and orthotics and great deals!”

Helpful Report

Posted 10 months ago

Thank you so much for the 5 star rating! We are thrilled that you love TheInsoleStore.com! We truly appreciate your loyalty and value your feedback as we continue to strive to provide the best selection of insoles and orthotics at a great price! Thank you again for your support.

Posted 10 months ago

“Good experience.”

Helpful Report

Posted 10 months ago

Thank you so much for your 5 star rating of TheInsoleStore.com! We really appreciate your loyalty and positive comments about your good experience. Thank you for being a loyal customer!

Posted 10 months ago

“Quick and easy always the right price”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star rating, Robert! We really appreciate your loyalty to TheInsoleStore.com and are glad to have provided you with a quick and easy shopping experience at the right price. Thanks again for your positive feedback!

Posted 10 months ago

“The shopping experience went smoothly. Quick delivery.”

Helpful Report

Posted 10 months ago

Thank you for your 5-star rating of TheInsoleStore.com, Lisa! We are so happy to hear that your shopping experience with us was smooth, and that your order arrived to you quickly. We appreciate your business and hope to serve you again in the future!

Posted 10 months ago

“Most efficient, fastest delivery, of any of my online shopping experience”

Helpful Report

Posted 10 months ago

Thank you so much, Mary, for your 5 star rating of TheInsoleStore.com! We really appreciate your kind words about our most efficient and fastest delivery of any of your online shopping experience. We are so glad to have such a loyal customer like you. Thank you for your support!

Posted 10 months ago

“Very fast shipping!”

Helpful Report

Posted 10 months ago

Thank you for the 5-star rating, Dee! We appreciate your loyalty as a customer and are glad you liked the speedy shipping. We value returning customers like you and look forward to providing all your insole needs. Thank you again for your kind words!

Posted 10 months ago

“The site was easy to navigate and found just whAT i WAS LOOKING FOR.”

Helpful Report

Posted 10 months ago

Thank you so much, Royce, for your 5 star rating of TheInsoleStore.com! We are grateful for your loyalty and are glad to hear that our site was easy to navigate and that you found just what you were looking for. We truly appreciate your feedback!

Posted 10 months ago

“Great insoles. German made and high quality.”

Helpful Report

Posted 10 months ago

Thank you for your 5 star rating of TheInsoleStore.com, John! We appreciate your kind words about our great insoles, that are German made and of high quality. We are glad that you are pleased with your purchase!

Posted 10 months ago

“I Have used Cpenco insoles for 20+ years and I replace the factory insoles whenever I buy new boots! The insolestore has the best price and fast shipping and is the store that I buy from!”

Helpful Report

Posted 10 months ago

Thank you so much, Donald, for your amazing 5 star rating of TheInsoleStore.com! We are so appreciative of your loyalty and of the fact that you've been using Spenco insoles for 20+ years. We are incredibly grateful to you for trusting us as your store of choice for replacing factory insoles whenever you buy new boots. Thank you for your continued support!

Posted 10 months ago

“much to choose from”

Helpful Report

Posted 10 months ago

Thank you for your 5 star rating of TheInsoleStore.com. We appreciate you taking the time to provide your feedback. We are glad to hear that you found so much to choose from and are happy to provide the perfect insole for your needs!

Posted 10 months ago

“Simple and efficient shopping experience.”

Helpful Report

Posted 1 year ago

Thank you so much for positive feedback! We are so happy to hear that your shopping experience with us was simple and efficient. We hope you enjoy your order, and we appreciate your business!

Posted 1 year ago

“Looking for good quality inserts to alleviate plantar fasciitis problem while wearing my muck boots. Your site had a good cross section of choices and price. Bought a $40 variety and they did the job… no more tender heal.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of TheInsoleStore.com! It's so wonderful to hear that we were able to help you with your plantar fasciitis problem. We are always striving to provide our customers with the best quality products within a great price range - we hope that you are pleased with your purchase!

Posted 1 year ago

“you had what i was looking for. i sure will buy more from you in the future.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback, Laurie! We are so happy to hear that we had what you were looking for. We look forward to serving you again in the future!

Posted 1 year ago

“quick easy prompt delivery”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Robert. We are glad that you appreciated our quick and easy prompt delivery! We appreciate your business!

Posted 1 year ago

“Quick and easy”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback, Kathy! We are happy to hear that you found your shopping experience with us to be quick and easy. We appreciate your business!

Posted 1 year ago

“Everything about placing and receiving my order was excellent!!!”

Helpful Report

Posted 1 year ago

Thank you for your glowing review of TheInsoleStore.com! We are so happy to hear that the order and delivery process were both excellent for you. We hope you enjoy your order, and we appreciate your business!

Posted 1 year ago

“Outstanding product list. 5 star customer service”

Helpful Report

Posted 1 year ago

Thank you so much for your positive review of TheInsoleStore.com! We are so pleased to hear that you appreciate our outstanding product list and our 5-star customer service. We truly appreciate your support!

Posted 1 year ago

“Good inventory - quick shipping”

Helpful Report

Posted 1 year ago

Thank you, George, for rating TheInsoleStore.com a 4-star experience. We are glad you appreciate our selection of products and quick shipping. We are grateful for your loyalty and appreciate your business!

Posted 1 year ago

“Great selection. Great description of items and best use.”

Helpful Report

Posted 1 year ago

Thank you Stephen for your 5-star rating! We are thrilled that you found our item descriptions helpful, and enjoyed our selection of products. We take pride in providing exceptional customer service, and we appreciate positive your feedback!

Posted 1 year ago

“Love them!!”

Helpful Report

Posted 1 year ago

Thanks so much for your 5-star rating for TheInsoleStore.com! We're so glad you love your insoles!! We appreciate your positive feedback and your business!

Posted 1 year ago

TheInsoleStore is rated 4.6 based on 5,845 reviews