The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 255 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1252 372266

Email:

advice@thenappylady.co.uk

Location:

Unit C, Linsford Business Park,
Linsford Lane,
Mytchett
Surrey
GU16 6DL

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The Nappy Lady Ltd 5 star review on 9th October 2023

Erin Penfound

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products, communication, packaging and delivery were all top notch! Thank you”

Helpful Report

Posted 1 year ago

“Very pleased with my purchase. Excellent communication, speedy delivery, everything great! Will shop here again for sure.”

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Posted 1 year ago

“Fabulous products. Quick delivery”

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Posted 1 year ago

“Fast delivery, great nappy. No leaks, cleans well and very absorbent.”

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Posted 1 year ago

“Excellent service well done The Nappy Lady I shall certainly be recommending you . Thankyou from a very satisfied customer.”

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Posted 1 year ago

“I had a memory from childhood of what I wanted, spoke with Ann, who not only was attentive, she was patient and ( without being condescending or irritated or offended) she provided me with information and guidance that helped me make informed decisions on my baby shopping list. She provided me with a positive experience during this pregnancy journey. I communicated with them via email and phone, and they responded swiftly, and i got my order quick.”

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Posted 1 year ago

“Very pleased with the product - very good quality and nielt absorbant - I have bought cheaper Chinese imports and was dissapointed - theBanminex adult re useable nappies are FAr superior and worth paying a bit more for. Service was excellent with a next day delivery and the web site was easy to use. i will be back for more!”

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Posted 1 year ago

“Cannot speak highly enoughi of this company. Their informative web site and attention to detail are excellent. A very valuable source of information for new Mums. My order arrived promptly and was well packed.The Nappy Lady is a company well worth supporting.”

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Posted 1 year ago

“Ordered 10 Little Lamb wraps which were sent very quickly but unfortunately, the parcel arrived damaged by Royal Mail. The problem was dealt with swiftly and the wraps are perfect. Very happy with my purchase!”

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Posted 1 year ago

“Great purchase and fast delivery”

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Posted 1 year ago

“Perfect little potty, great service thank you”

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Posted 1 year ago

“Wasn't sure what size nappies and wraps to buy for my nearly two year old and received really helpful advice via the helpline before ordering. Delighted with our purchases and our daughter seems more comfortable with room to grow - thank you!”

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Posted 1 year ago

“As a first time mum I was a little daunted at the thought of using Reusable Nappies .The Nappy Lady website has everything you need in one place and even bundles for when your first starting out. The products are great quality and very reasonable. The customer service is excellent!”

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Posted 1 year ago

“Amazing service with great communication and superstar delivery. Thank you so much”

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Posted 1 year ago

“Great price, detailed advice, speedy delivery. Thanks”

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Posted 1 year ago

“Great service Order arrived on time and baby cups are great”

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Posted 1 year ago

“Lovely little company. Fast delivery and great communication from ordering through to delivery! Very happy with my purchase and experience will definitely use this company again 😊”

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Posted 1 year ago

“A brilliant team of parents that can help you with nappy related questions! Are selling products which they have tried and tested and can vouch for. Got some lovely nappies for my little one and they are absolutely brilliant.”

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Posted 1 year ago

“So far so good. But baby yet to be born so will be better able to comment then.”

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Posted 1 year ago

“I ordered over the Christmas break and due to the reopening date I didn’t anticipate getting my order until a week later but it still came within 2 days - very impressed! The motherease bedwetters are also awesome. The downside is that they are very bulky but it doesn’t seem to bother my daughter who loves her dino pants. I found they also can take a while to dry (approx 24 hours in the airing cupboard, but if you can check and rotate them around frequently it might be faster). She’s an average size 5 year old and small is the right fit (although I don’t think they will last her long) - we’ve chosen the bedwetters because she wants to try and be dry at night but isn’t ready (lots of wee at night, at least half the nights, whatever we do) and we were hoping these would help her feel wet without getting soaked as she was also starting to get a rash from being so wet in bed. They definitely hold a huge amount of wee! And the bed is dry but she knows that she is wet. Overall they’ve done what we wanted and fingers crossed for dryer nights soon.”

Helpful Report

Posted 1 year ago

The Nappy Lady Ltd is rated 4.9 based on 255 reviews