“Don’t use this con company.
Their ticket prices are double the price compared to any other seller.
They’re NOT selling tickets on behalf of the events but they sell on behalf of other sellers??????
I’ve bought tickets for a certain event who were more expensive because of the good seating. A few days before they event took place I’ve got an email from them stating that they relocated our seats!!!!!! Phoned them up, got nowhere. At the event we had the most horrible seats in the venue. Couldn’t see anything. Whilst the original tickets I’ve bought were completely different situated at ghe venue with much better view..
DON T USE THEM”
“WORST EXPERIENCE! Such a scam. No guaranteed delivery! Didn't get our tickets OR a refund!! And got hung up on twice by customer service who called us LIARS!!! BOOOOOOO viagogo is the worst company!”
“Not happy... called them multiple times for purchase made. They said they had to contact seller... NEVER AGAIN never got out tickets.. I better get a refund”
“The worst site to sell tickets, I bought 3 tickets for Barca vs Lyon from the official site, and when the time came for them to pay me, they said that the tickets are invalid, I send them all kind of proof, but they were keep saying that are invalid just not to pay me, I check with Barca official and they confirm that the tickets are valid, but Viagogo didn't want to pay, SCAMMERS!!!!”
“HORRENDOUS!
Issues with their site lead to a duplicate sale. Was told I could add a further ticket and jumped through hoops to do so. However, rather than using the extra ticket, they sold some one else's ad chared me for their ticket! I ended up basically giving my ticket to Viago for nothing. AWFUL CUSTOMER SERVICE, CROOKS!”
“Never use viagogo. I have bought 4 tickets to the Tudor Gheorghe show, but unfortunately I have paid 4 x times the price for the tickets and also the tickets are not usable. I have paid for fake tickets. The viagogo site sold me fake tickets and now they are refusing to refund me.”
“If I could, I would give them 0 stars.
I bought tickets from this seller a month ago, and they told me that they will send in tickets 3 days before the event. Well today is the day of the event and I STILL HAVE NOT RECIEVED MY TICKETS. This has caused me so much stress and my boyfriend stress as well.
I have called them 3 times, and they said that their “escalation team” is on it. So we asked if we could be in contact with their “team” and they said “We don’t have contact with our escalation team”.
This is a poorly handled business and a SCAM.”
“Booked tickets for Michael Ball in Manchester as Xmas present for my mum who is 88. They were £100.00 each but said side stalls Row A so thought good seats and she's worth it so went ahead. The site was flashing 14 seats only left on sale !!! I can't believe I've been scammed. Tickets arrived today. The seats are actually gallery seats - the highest and furthest away you can get ! They are ticketmaster issued tickets with a total price if £47.00 including booking fee ! I paid £100 !!!! This should not be allowed. I feel violated. Never use this company - be warned!”
“Be very, very careful, you might pay 4times over the odds.
When you buy the tickets you don’t know if they are being sold by viagogo or if you are buying them from some one who bought the tickets and are selling them again . Viagogo will not let you know, so you are paying over the odds for your ticket PLUS comission to Viagogo.
I was stitched up for 2 tickets worth £36 and payed £145,67”
“Dealing with this company is like day light robbery- make sure you read the T&Cs VERY carefully because once you put something up for sale on here there is no going back. THEY TRICK YOU BIG TIME. There is no opportunity to change your mind if you manage sell your tickets elsewhere and even if you don't confirm the sale of your ticket they still demand you pay to replace the cost of the buyers tickets. I lost over £300 dealing with them when i was trying to sell tickets. DO NOT USE UNDER ANY CIRCUMSTANCE!”
“Bought 4 tickets to the England v Italy Six Nations match this Saturday, for £722 - tickets arrived this morning, with face value of £75 per ticket..!! Website told me I’d get best possible tickets (without telling me seating area) - they weren’t, and we are going to be stuck in the corner in the upper tier. The website also said the tickets were running out fast but I checked today and there were still tickets available!
Will never buy from Viagogo again.”
“Purchased tickets to a show for my wife, at great expense. Viagogo contacts us to say tickets have been oversold, but here are some other (worse seats) tickets for the same high price. We accepted begrudgingly. On the day, my wife (who is a cancer patient) was called into hospital for a blood transfusion. Asked for a refund or change to another ticket: refused. Asked to resell, Viagogo said 'yes we can resell for you' then later said 'Sorry its too late to resell'. No recourse to refund and a total rip-off / scam in the first place with the swapped tickets. Will not do business with them again.”
“Charlatans.
Double the ticket price but literally do nothing to deserve that 'extra cost' though the government we're shutting this type of fraudulent company down?
They need to.
DO NOT USE.”
“HORRIBLE EXPERIENCE. SCAM. KEEP AWAY. Arrived at the door for Jess concert in madrid and was denied entry. Ticket oversold. Customer care no feedback. This is absolutely horrendous. Google is also guilty. They promote them and don´t allow us to rate the company. They hide the comments. Shocking”
