VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.78

4.8 Rating 833 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“The customer service was brilliant! I put an order in and my email said the delivery would be the day I actually needed the presents so I contacted the company and they sorted it straight away. Can't recommend enough.”

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Posted 1 year ago

“Easy and great service”

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Posted 1 year ago

“On holiday in paxos but wanted send a big hug to my friend in UK ordered on line her favourite bubbles and delivered to her on the UK”

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Posted 1 year ago

“I paid for next day delivery but was delayed for a day. Bit disappointed as it was for a gift that had to be given late.”

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Posted 1 year ago

Hi Shirley, We sincerely apologise for the delay in your delivery. We understand how frustrating this can be. While we strive to ensure timely deliveries, unforeseen factors sometimes cause delays. Rest assured, we are taking immediate steps to prevent this from happening again. Thank you for your patience and understanding. Best regards, VIP Bottles Ltd

Posted 1 year ago

“Excellent service from VIP bottles, my order arrived ahead of schedule. Thank you”

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Posted 1 year ago

“My bottle hasn’t arrived yet”

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Posted 1 year ago

Hi Julia, We are sorry to hear your order has not arrived. Please get in touch with our customer support team so we can resolve this issue for you. We appreciate your feedback and we are keen to improve your experience with VIP Bottles Ltd.

Posted 1 year ago

“A touch of class and distinct service”

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Posted 1 year ago

“Very good service great shelf life delivered and packageing was great Will shop again. Thanks”

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Posted 1 year ago

“Excellent service would definitely recommend to anyone looking for premium drinks. They have an extensive range at various price points that suit any budget. I just purchased a bottle for my sister's birthday and she loved it. The website is easy to use and delivery went smooth.”

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Posted 1 year ago

“Great service, product arrived well packed and on time.”

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Posted 1 year ago

“Last minute birthday present, delivered next day as promised - thank you!”

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Posted 1 year ago

“Easy to order, arrived promptly”

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Posted 1 year ago

“Quick delivery but not packages up very well, good job we’re plastic bottles and not glass.”

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Posted 1 year ago

“First time ordering and was very happy. Quick delivery, great communication, great price and in protective packaging. My friend was super happy with her favourite wine for her 30th.”

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Posted 1 year ago

“Bought Brandy as a thank you for a friend. Parcel posted off to her address within two days. Excellent service.”

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Posted 1 year ago

“The customer service was excellent having bought the three bottles on-line. I have yet to sample its contents so I cannot give it a review.”

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Posted 1 year ago

“I always use vip bottles excellent company to use and always good prices”

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Posted 1 year ago

“Bottle on lid broken. This was a premium spirit so most spilt out in the bubble bag. Delivery driver did not deliver for three days. Meaning I had to drive to Birmingham from another city to collect the drink after waiting 5 days. I paid next day delivery what a joke. Don't use Parcelforce”

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Posted 1 year ago

Hi Sianise, Thank you for your feedback. We are sorry to hear you experienced some trouble with your order. We are currently in the process of changing courier service to improve the service we give our customers and minimise any issues similar to which you have faced. We take all feedback onboard and are constantly striving to create a positive shopping experience. Please feel free to reach out to a member of the customer support team to resolve this issue.

Posted 1 year ago

“Great selection of products and quick delivery of item. It was a present I was buying from the company and I was very satisfied with the experience.”

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Posted 1 year ago

“Excellent company for alcohol/alcohol free products.”

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Posted 1 year ago

VIP Bottles is rated 4.8 based on 833 reviews