VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.78

4.8 Rating 833 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Great products. Quick delivery”

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Posted 1 year ago

“Best service ever, package was delivered early, which was great. Item was excellently packed. Will be coming back to order more. Thanks VIP Bottles”

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Posted 1 year ago

“Disappointed in the time it’s taking to be delivered if I new I had to wait 3 weeks I wouldn’t have ordered, think this information should be given before purchasing”

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Posted 1 year ago

Thank you for your feedback. We apologise for the delay in the delivery of your orders and understand your disappointment, especially after paying for next-day shipping. We are addressing these delays with our shipping partners to ensure better adherence to delivery times in the future. We value your patience and are committed to improving our service. If you have any further concerns, please feel free to contact us directly. Thanks VIP Team

Posted 1 year ago

“I changed my mind last minute and changed 2 of the minis but went through with original order, But it was boxed beautifully and well worth the money”

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Posted 1 year ago

“Great rum black seal and way and nephew would highly recommend”

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Posted 1 year ago

“First time ordering from VB and service was great, delivery was quick and item was nicely packaged.”

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Posted 1 year ago

“Great service quick shipping.”

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Posted 1 year ago

“Easy to order & super quick delivery. Totally recommend.”

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Posted 1 year ago

“Great quality and value.”

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Posted 1 year ago

“My order was delivered on time and everything was accounted for. This was for an important work event and the order from VIP Bottles really helped to make it a success. Thank you.”

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Posted 1 year ago

“I received the incorrect stock! I ordered orange and received blackcurrant”

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Posted 1 year ago

Thank you for your feedback. We do apologise for the problem you have experienced with your order and understand the frustration.We will pass on the feedback to the team as we always looking at ways to improve our services. Please feel free to contact us directly and we can look into this for you.

Posted 1 year ago

“Fabulous quick service , used this company frequently”

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Posted 1 year ago

“Very fast delivery- well packaged. Only thing is one of my bottles was substituted without my knowledge so I couldn’t choose for myself what else I wanted but otherwise great. Thank you”

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Posted 1 year ago

“Good products. Delivered quickly. I would suggest that the 3 miniatures I ordered were in a fairly big box with no internal wrapping so they moved around not so good when they are glass. Will use again fair price.”

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Posted 1 year ago

“Website was very easy to use and the delivery was very quick too!”

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Posted 1 year ago

“Great choice. Fantastic service. Quick delivery. 5*****”

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Posted 1 year ago

“Fast on sending items but took longer than 5 days”

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Posted 1 year ago

“Well firstly they stock D'usse vsop,which if one of my favourites.Shame they don't stock Hermitage 10 yr old. The website is easy,and haven't had to use customer service ,but sure there spot on.I use Master of Malt as well.With VIP,The delivery options are tricky as not option for delivery firm to leave in safe space.Master of Malt have that option,which makes a life a whole lot easier when you work during day. But it does not stop me using VIP.”

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Posted 1 year ago

“Item as described, was delivered quickly and well packaged. Great for gifts. Highly recommend.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

VIP Bottles is rated 4.8 based on 833 reviews