VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.74

4.7 Rating 1,003 Reviews

93 %

of reviewers recommend VIP Bottles

4.7

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“My order arrived swiftly and well packaged. It was value for money and I will definitely use them again”

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Posted 7 months ago

“Great service had problems with deliveries but they have been resolved promptly with kindness . Great Wine Thanks VIP”

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Posted 8 months ago

“Didn’t honour the next day delivery which cost me £10 and then completely ignored me when I asked about it and think it was 2-3 days late in the end.”

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Posted 8 months ago

Thank you for your feedback. We’re very sorry to hear that your order did not arrive within the expected timeframe and that you felt your concerns were not responded to promptly. We completely understand how frustrating this must have been, especially after paying for next day delivery. Please note that we always dispatch orders in line with the delivery service selected at checkout. However, once an order has been handed over to the courier, delivery times are unfortunately outside of our direct control. That said, this is not the level of service we aim to provide. We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention. Kind Regards, VIP Bottles Team

Posted 7 months ago

“I ordered a miniature bottle and paid extra for a gift box. However, the gift box provided was designed for a standard-sized bottle, not a miniature. As a result, I was unable to use it, as the miniature bottle looked out of place in such a large box. A gift box appropriately sized for a miniature bottle should have been supplied.”

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Posted 8 months ago

“The products I have purchased have met my every expectation. The quality and punctuality of delivery is excellent. If these are products you require I would recommend this company.”

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Posted 8 months ago

“Very happy I got my kingfisher beer 🍺 but one was broken when delivered”

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Posted 8 months ago

“Ordered all the miniatures for my wedding very quick delivery packaged well perfect and reasonable price will definitely buy again”

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Posted 8 months ago

“Very swift delivery and delivered to neighbour when I was not in so iut made life easier for me rather than chase it up with the delivery company.”

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Posted 8 months ago

“Absolutely fantastic communication and customer service. I'll definitely buy from VIP Bottles again!”

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Posted 8 months ago

“Good communication. Reasonable selection. Swift delivery, and well packaged.”

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Posted 8 months ago

“Absolutely Amazing The Boxes Are Beautiful x”

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Posted 8 months ago

“Excellent value for money”

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Posted 8 months ago

“Fantastic service & communication , competitive prices , prompt delivery so highly recommended”

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Posted 8 months ago

“Amazing service as always! My order arrived a lot sooner than expected and was extremely well packaged. Great prices for great products and service. Will definitely be using again in the near future. Highly recommend VIP Bottles for it's wide variety of beverages and prices.”

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Posted 9 months ago

“I ordered as a gift for a friend. The bottle arrived promply and was well packaged. Thank you.”

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Posted 9 months ago

“Amazing company, superb products, and world class customer service. Highly recommended.”

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Posted 9 months ago

“Great service, arrived well packaged.”

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Posted 9 months ago

“Slightly frustrated as we think that VIP bottles may have provided a poor substitute for what we ordered, but when we attempted to check (folowing our delivery), we were unable to view our basket to see whether it was our mistake or theirs.”

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Posted 9 months ago

Hi Wendy, Thank you for your feedback. For reference, full order details are always included in the order confirmation email sent at the time of purchase, which will show exactly what was selected and processed. If you’re ever unsure or would like us to double-check anything for you, our support team is always happy to help — you can reach us directly at orders@vipbottles.co.uk and we’ll gladly review the order with you. Kind regards, VIP Bottles Team

Posted 8 months ago

“Packaged very well and quick turnaround thank you”

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Posted 9 months ago

“Good morning, There’s a problem. I emailed about it a few days ago. I have been charged twice for an order. Please telephone me to discuss. I could not find a telephone number for you to call about this. Thank you, Kerry Edgeley Mob: 07833 533772”

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Posted 9 months ago

Hi Kerry, Thanks for getting in touch. I’m sorry you’ve been charged twice. The team are working their way through the tickets over the festive period and will work with you to resolve this as quickly as possible. Kind regards, VIP Bottles Team

Posted 9 months ago

VIP Bottles is rated 4.7 based on 1,003 reviews