VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 692 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to Order. Takes a few minutes Good delivery No Hassle Great wine”

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Posted 3 months ago

“On two ocasions, my delivery has not arrived. I am chasing with parcelforce but can you please action your end.”

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Posted 3 months ago

Hi Martin, Thanks for bringing this to our attention, and we're really sorry to hear about the delivery issues. Please contact our customer service team so we can follow this up from our side and help get it sorted as quickly as possible. Kind Regards, VIP Team

Posted 2 months ago

“Best non alcohol Prosecco I have ever tasted ! Dry but fruity ! Having half a bottle with half a bottle of alcohol Prosecco to cut down my consumption !! But it has to be a good one !”

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Posted 3 months ago

“Excellent service & product quality”

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Posted 3 months ago

“The ordering process with VIP Bottles is simple, and straightforward. Pricing is very competitive and the offers are good and valid. Delivery of my last order was not so good with the carriers tracking app not working (so hence I had no idea when delivery was scheduled, and the carriers tracking app decided to leave the delivery at the end of the drive in full public view, even though the driveway was fully accessible.”

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Posted 3 months ago

“😍😍😍😍😍”

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Posted 3 months ago

“Amazing service”

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Posted 3 months ago

“Lovely bottle in rose gold. Delivered quickly. Would highly recommend.”

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Posted 3 months ago

“Very happy with my purchase it’s what I need”

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Posted 3 months ago

“Thank you very much”

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Posted 3 months ago

“Beautifully presented in gift box very please with my purchase 😀”

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Posted 3 months ago

“Good product fast delivery”

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Posted 3 months ago

“I ordered some mini bottles of alcohol for our bridesmaid and groomsman bags we were making. There was a large selection to choose from and my order came very fast. Thank you.”

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Posted 3 months ago

“Such an excellent prompt service. I would highly recommend”

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Posted 3 months ago

“Good quality cognac & fast delivery!”

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Posted 3 months ago

“I am still waiting for my refund and/or non damaged order to arrive. I have heard nothing from VIP despite emailing twice. NOT happy.”

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Posted 3 months ago

Hi Barry, Thank you for your review. We're very sorry to hear about the delay with your refund and the lack of communication on our part. This is not how we want our customers to feel, and we appreciate you bringing it to our attention. Rest assured, we're looking into this matter to resolve it as quickly as possible to work out what has happened. Thank you for your patience, and we hope to make this right for you. Best, VIP Team

Posted 3 months ago

“Excellent service and fast delivery”

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Posted 3 months ago

“Jack Rabbit- merlot love it! Good value for money - smooth, rich and good on palate”

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Posted 3 months ago

“Great product at fair price. Bought as a gift. Very disappointed, however, to have paid £6.99 for premium delivery and it take 5 days. Might have expected it be sent with Royal Mail whose services nowadays would've been far quicker (and cheaper than £6.99)”

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Posted 3 months ago

Hi Chloe, Thank you for your feedback. We are sorry to hear you did not receive your order within the premium delivery slot. Please send a message to our customer support team and they will help resolve this issue. We take our customers feedback seriously and this will be passed onto our couriers. Kind Regards, VIP Team.

Posted 2 months ago

“Great range and speedy delivery.”

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Posted 3 months ago

VIP Bottles is rated 4.8 based on 692 reviews