“Unfortunately, I can't really write a review since I did not receive my order in a timely manner and was forced to go out and buy another water filter at a big box store! I will be using my new filters eventually and am just happy the order finally made it to my front door.”
Hi,
Thanks for choosing our product.
In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you.
Email: service@waterdropfilter.com
TEL: 1-888-352-3558
If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you.
Please rest assured that we will provide you with satisfactory after-sale service timely.
Kind Regards
Mia Lauren
Customer Service Rep
“These filters work just as well as the originals. I can’t see paying a higher price for filters when I can get the sentiment direct. So happy I did this.”
“I’m very happy with the filters so far (taste improved)but I question how soft it’s making the water. I bought them to deal with the hard water in Yuma and I haven’t noticed much difference when taking a shower. Any advice on how to check? Thanks”
“The website is easy to use and the products are available with good delivery time. System email provides delivery shipment information. The receipt was not generated at the time of order, but the customer service did a great job providing it.”
“I like using Waterdrop, so I purchased three new blue filters. But compared to the original white filters, I notice that the speed of filtering is faster with the new filter. I expected this new filter to perform better, but I cannot say whether this new filter provides more enhanced water that also tastes better. Is it possible that the blue filter does not filter minerals as well as the white ones? I may switch back to the white filters if the second blue filter I try performs the same.”
