“Good results for rust and odor. Shipping can be somewhat unpredictable depending on where it is shipped from and FEDEX is not as customer friendly as UPS or USPS in our area.”
Hi John Thompson,
It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience. But the shipment problem is beyond our control. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
Hi Customer,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
“I was very disappointed with the filters. They are leaving the water tasting funny, even after following the prepping instructions. The original Burkey filters did not leave the water tasting funny after following the prepping procedure. We have left them in and tried cycling water through them several times hoping the taste would go away, but it remained. Could there be something wrong with the filters?”
Dear Customer,
Thanks for your review.
We are sorry that the filter did not meet your expectations.
Please rest assured that I have forwarded it to the technical team, and we hope to bring you a better experience in the future.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
“It doesn't take any impurities or metals or minerals out of the water I have water spots all over the place doesn't even make a difference whether I use it or not not very happy”
Hi Danny,
Thanks for taking time to leave a review.
Please note that this item can filters out heavy metals, sediment, and other contaminants using its 5-micron filtration accuracy.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
Hi Dyana Hilliard,
Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
“I did not get the water filter you said would work for my LG fridge! I sent them back with a request to send us the information correct one! Please look into this issue ASAP. Thanks, Nic”
Dear Customer,
Thanks for your review.
We are sorry that you are having a problem with the filter compatibility.
If you would like to contact the team, we would like the opportunity to try to troubleshoot this issue for you.
We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
Hi Hugo E Ruiz,
It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience. Thank you so much for your kind review. Our whole team will appreciate it.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
Hi Rudy,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
Dear Customer,
Thank you for taking time to leave a review.
We feel truly sorry that the filter performance did not meet your expectations. If you would like to contact us, we would like the opportunity to try to troubleshoot this issue for you.
Please rest assured that we will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
