Dear Paul,
Thank you very much for sharing your honest review with us.
We are extremely sorry for the bad taste issue you have encountered with your filter.
If flushing the filter did not work for you, please contact us at service@waterdrop-filter.com, we will be more than happy to help you out.
Kind regards,
Mia Lauren
Customer Service Rep.
Dear Howard,
Thank you very much for sharing your review with us.
If you have any issue with the product you have placed with us, please feel free to let us know at anytime.
Kind regards,
Mia Lauren
Customer Service Rep.
“Well hard to say but I think it is good. I am concerned about my home water quality. I ran a lab test and it came up good but I have some other issues. I bought 3 filters from you and plan to use them as needed.
Thank you”
Hi,
Thank you so much for your kind review. Our whole team will appreciate it. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
Customer Service Rep
Dear John,
We are sorry for the unhappy experience you had with the filter lifetime.
Could you please let us know more details of the issue you have encountered with your filter? We will check for you accordingly.
We are be able to get reached through email service@waterdrop-filter.com or phone call 1-888-352-3558.
Kind regards,
Mia Lauren
Customer Service Rep.
“The filters are just perfect. Thank you kindly for the opportunity to let you know how much we appreciate the filters and the service we always get from your company.
When I phoned with a question, they called back within a minute.
Sincerely,
Carthy Menrd”
Hi,
Thank you so much for your kind review. Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Mia Lauren
Customer Service Rep
“I purged the filters with clean water as directed and when I filled the canister and drank some of the filtered water only to find it had a somewhat petroleum taste so I tempted the water and filled it again and it gradually disipated. What would cause that taste? They also seem to distill the water faster than the Berky filters. The jury is still out in my book on your filters.”
Hi Arthur,
Thanks for your review.
We are sorry that the filter performance did not meet your expectations.
Please note that the filters are required to be fully flush before use to obtain a better taste.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@water-filter.com
Customer Service Rep
“When ordering the water filters for my LG refrigerator the young man that helped me was very polite and knowledgeable. I have not yet tried any of the water filters as I had just put the one in that came with the fridge. I just made sure I would have plenty on hand for when I had to replace the filter.”
Hi,
It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience. Thank you so much for your kind review. Our whole team will appreciate it.
Kind Regards
Mia Lauren
Customer Service Rep
“VERY HAPPY WITH THE FILTERS I BOUGHT FROM YOU. GLAD TO FIND FILTERS AT A MUCH MORE AFFORDABLE PRICE AND STILL DO A GOOD JOB FILTERING OUT THE BAD STUFF.
D.M.”
Hi,
Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
Customer Service Rep
Hi,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
Customer Service Rep
