“Water filter itself is fine, but I tried opting out of the dozens of marketing emails I'm getting and can't--the unsubscribe link is broken--so unless you want to get promotional emails for the rest of your life telling you you need a four pack of charcoal-lined fridge filters, I'd recommend not ordering from here.”
Dear Josh,
Thank you for sharing your review with us.
We apologize for the negative experience you had with the subscription, and we will certainly have the team double-check and cancel your subscription.
Please do not hesitate to let us know if you need any further assistance,
Kind regards,
Mia
Customer Service Rep.
“I use the filter attached to a hose to do a spot-free wash/rinse of the solar panels mounted on my roof.
Your filter was recommended by the panel installer. Excellent product!”
“Navigating the website for online ordering of the water filters was easy, the price was excellent, so I bought a 3-pack. I received the filters and found them easy to install per instructions.”
“I never received the product. It was sent to Columbus, Ohio instead of Columbus, Indiana. The lady who received it called, took it back to FedEx, FedEx contacted me and said they could not forward it. So, I assume it went back to you. Please call, 314-630-3114.”
Dear Customer,
Thank you for taking time to leave a review.
We are deeply sorry to hear that you did not receive your package. Please note that we always arrange shipping according to the address on the order.
We take your experience very seriously and have already arranged a new shipment for you. Hope the new package will bring you a better experience.
Kind Regards
Mia Lauren　
1-888-352-3558
service@water-filter.com
Customer Service Rep
