Hi,
Thank you for taking the time to leave a review.
I am so sorry that our filters didn't reach your expectation.
Could you please contact us to allow us to help you solve the problem?
If you can provide us with more details so that we can diagnose the reason for the problem, it will be greatly appreciated.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi, Tiffany
Your comments have been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi dear customer,
Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“I"m giving you 5 stars, the ordering and delivery were fine.
Honestly, I don't know how it's working, I have not done the red food dye taste yet. The water tastes fine.”
Hi Patricia,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Hi Charles,
Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“First filter hardly gave me 5 gallons of water and then water stopped pouring. I have to replace with second and now second is pouring at very low pressure. And it’s hardly 5-6 gallons after second filter. Totally wasted money.”
Hi Shahid,
Thank you for taking the time to leave a review.
Please note that your problem is usually caused by the installation which our LT1000P users often to encounter.
Could you please contact us to provide more details? Our team will be very happy to help you with it and will provide continuous assistance for you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
“I am very happy with my water filters. I can drink water from my fridge now and I save a lot of money since I don't have to buy bottled water.
Thank you.”
Hi Bertha,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep
Dear Jair,
Thank you very much for sharing your honest review with us!
We are sorry to know that the water filter you purchased from us does not work and we will help you solve it.
Before that, could you please let us know more details of the problem you have encountered?
We will surely check it out for you. You can reach us by sending email to service@water-filter.com.
Please feel free to let us know if you need any assistance.
Kind regards,
Mia
Customer Service Rep.
Hi Jim,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdrop-filter.com
Customer Service Rep