Waterdrop Reviews

4.2 Rating 934 Reviews
77 %
of reviewers recommend Waterdrop
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Waterdrop 5 star review on 14th September 2022
Anonymous
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 13th June 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
I love this cost-effective pitcher! The water is filtered rapidly and is easy to handle. I would purchase again.
Helpful Report
Posted 1 year ago
Dear Jane, We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I was initially not impressed with Waterdrop after ordering a 3-pack and only receiving one cartridge. Their customer service was very good and quick at getting me a new 3-pack in the mail. I actually ended up with four while only paying for three. My only concern is that the filter light stays on in the fridge which will require me to write down the date for which it should be changed. The filters perform well and they're inexpensive compared to the Samsung ones. Overall, I'm impressed with Waterdrop.
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Posted 1 year ago
Dear Todd, Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! We truly hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Our RO unit was very easy to hookup and we could instantly tell the improvement with taste and smell of our drinking water.
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Posted 1 year ago
Dear Ralph, Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! We truly hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Perfect system. Easy to install and to replace cartridges
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Posted 1 year ago
Dear customer, Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I installed the system in 90min, leak free. Water tastes great!
Waterdrop 5 star review on 13th June 2022
Helpful Report
Posted 1 year ago
Dear customer, Thank you so much for sharing your positive user experience with us! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Great product and great service. I got a defective product at first but the team immediately responded and sent another replacement. Works like a charm
Helpful Report
Posted 1 year ago
Dear customer, Thank you so much for sharing your positive user experience with us! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Love my G3. Took a while to install it but well worth it. Works perfectly. Pure water. Great tech. Easy filter changes. What's not to love?
Helpful Report
Posted 1 year ago
Dear customer, Thank you so much for sharing your positive user experience with us! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Works as claimed. Easy to install. TDS went from the 300's to about 20.
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Posted 1 year ago
Dear Brian, Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Thank you Waterdrop! Perfectly comparable to the brand name filters at huge savings!
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Posted 1 year ago
Dear Cynthia, Thank you so much for sharing your positive user experience with us! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Awesome tasting! Be careful in manual mode. Overflow warningđŸ˜‚
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Posted 1 year ago
Dear John, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
had this for a month now after my brita’s plastic handle broke, wanted something that filtered as well but had a stronger handle, and im satisfied so far!
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Posted 1 year ago
Dear Customer, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Fast delivery of products. Good customer service
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Posted 1 year ago
Dear Ricardo, Thank you so much for sharing your positive user experience with us! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
handled my return very quickly!
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Posted 1 year ago
Dear Customer, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Service, support has been top-notch. Pieter from support helped via chat and verbally. Quick to dissect the questions/problem. Thank You Pieter! Am very satisfied with my D6 systems + mini pressure tank. Only ding is the vibration of the system itself thus can't fully give a 5 (though I rated it as such). Thank You Waterdrop.
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Posted 1 year ago
Hi Augusto, Thank you so much for your kind review. Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The systems design from purifying the water, to simple installation, ease of changing filters is great! The only draw back is the high cost of the filters and are out of stock frequently.
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Posted 1 year ago
Dear Randall, Thank you so much for your positive review! Your expectation is a strong impetus for us to keep delivering products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
So happy that I found this product. It hasn't failed me yet after 2 years. Amazing and so much better than the other faucet filter systems on the market, and I've tried a few.
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Posted 1 year ago
Dear Deborah, Thank you again for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
GREAT PRODUCT
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Posted 1 year ago
Dear Dora, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
So far so good! Happy with our waterdrop. Only thing I am curious about is the little blue light does not stay lighted up. Not sure if that’s ok or not? Overall very satisfied with use, care and taste of our water from the waterdrop pitcher.
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for your positive review! We appreciate it very much! The blue light won't stay lighted up for energy conservation. Only when you press it or pour water when it sense gravity influence, the indicator will light up. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Our municipal water source is a river sporadically polluted with PFEA "forever" chemicals that are not removable with cartridge filters. The Waterdrop system has great flow and convenience.
Helpful Report
Posted 1 year ago
Dear Ed, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Extremely easy to install, or so says my brother who installed it for me and knows about such things. I like the sleaziness of the design without nooks and crannies to be cleaned. Fits nicely under the little kitchen sink in my small one-bedroom apartment. I had an on-the-counter ZeroWater system that removed even more totally dissolved solids (00.0 from tap water of 175), but the WaterDrop system is more convenient and the filters last longer (the lowest TDS measure I get is 5). Very happy with the Waterdrop!
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Posted 1 year ago
Dear Grace, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Waterdrop is rated 4.2 based on 934 reviews