Waterdrop Reviews

4.2 Rating 934 Reviews
77 %
of reviewers recommend Waterdrop
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Waterdrop 5 star review on 14th September 2022
Anonymous
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 13th June 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Once installed it works perfectly and we are very happy with it. We did have a challenge with the first mineral filter and the line would not stay in, which caused some water to leak, but it was during installation so I was able to catch it fast. I contacted support and they were fantastic and solving the problem and quickly sent a replacement. Once we installed the replacement, everything worked great. Very happy with the overall system and the support of Waterdrop.
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Posted 1 year ago
Dear Greg, Thank you so much for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
We are on a well with a softener. Took the Salt taste completely away! Very pleased with how easy to install. Took about 15 mins to install. Super easy, great directions.
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Posted 1 year ago
Dear Dustin, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Great product. fast delivery. Will buy my water filters from them again.
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Posted 1 year ago
Dear Jesse, Thank you so much for your positive review! It is our greatest honor to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The filter itself is great but what impressed me the most was the customer service. I didn’t pay attention to which filter they emailed me about being on sale, so I got the wrong one yet they turned around and sent me the right one no questions asked excellent service thank you
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Posted 1 year ago
Dear Shelley, Thank you so much for your positive review! Our whole team are encouraged by your warm reply! It is our great pleasure and honor to deliver our best service to you! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Excellent easy install. Water definitely better tasting!
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Posted 1 year ago
Dear Michael, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Great company great product!
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Posted 1 year ago
Dear Keith, Thank you again for your positive review! We appreciate it very much! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Works well with my Samsung refrigerator although tricky to get installed.
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Posted 1 year ago
Dear Customer, Thank you so much for your kind review. We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. May I suggest getting in touch with us through the info below? Our customer service team will provide technical support and solution for any problem regarding installation issues. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I'm very satisfied ,buying second time now.
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Posted 1 year ago
Dear Nikolina, Thank you so much for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
it is doing as required
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Posted 1 year ago
Dear Mary, Thank you so much for your kind review. We appreciate it very much! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
With all there is to be concerned over today, it’s nice to drink a glass of water knowing I don’t have to worry what is in it.
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Posted 1 year ago
Dear Jeanne, It is so satisfying and an honor for us to hear that our product brings you an improved water usage experience. Thank you so much for your kind review. Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I have been using them now a couple years...Great tasting water at an affordable price...Fast easy at the door delivery...
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Posted 1 year ago
Dear Gregory, Thank you so much for sharing your positive user experience with us! You are one of our most valuable customers! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! We appreciate your kind review very much! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
It was easy to change. I can only hope it filters well as I have no way to test the water.
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Posted 1 year ago
Dear Virginia, Thank you so much for your positive review! We truly hope our product will bring the expected performance and a delightful water usage experience to you! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
We are extremely happy with the switch from Berkey to Water drop!! We love that the water does not flow through plastic, rather a copper spiget!
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Posted 1 year ago
Dear Alesha, Thank you so much for sharing your positive user experience with us! It is so satisfying and an honor for us to hear that our product brings you an improved water usage experience! Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
MY ONLY COMPLAINT, is that water comes out very slowly, online R.O. systems world over have this problem, unless there a storage tank, other than that I love it.
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Posted 1 year ago
Dear Customer, Thank you for sharing your valuable experience and advice with us! Our G3P800 system has a volume of 800GPD which is among the largest volume in RO systems. If you still have concerns about the flow rate, may I suggest contacting us through the info below? We will provide professional technical support and customer service for you. We truly hope our product will bring the expected performance and a delightful water usage experience to you! Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilte
Posted 1 year ago
Very good filter system
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Posted 1 year ago
Dear Gurprem, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Easy website to navigate and purchase replacement filters
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Posted 1 year ago
Dear Paul, Thank you so much for your positive review! Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Noticeably less chlorine. The pool strip test proved it!
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Posted 1 year ago
Dear Tracy, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers! If you have any other questions, please feel free to contact us by replying to this email. I will always be there to provide satisfactory solutions for you. Enjoy the rest of your day! Kind Regards Mia Lauren Customer Service Rep
Posted 1 year ago
So easy to install and the water taste is much improved
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Posted 1 year ago
Dear Customer, Thank you so much for your positive review. It is so satisfying and an honor for us to hear that our product improves your water usage experience. Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
We love our water drop! It is our second one (we moved and loved our first one so much we got another one). I really appreciate that they are so compact and user friendly. The filters are easy to change and I love that they have remineralization filters! Would recommend to anyone looking for an amazing RO system.
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Posted 1 year ago
Dear Mariah, It is so satisfying and an honor for us to hear that you love our product! Thank you so much for your recommendation. Our whole team are encouraged by your kind reply. We will continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Always have been with these quality products
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Posted 1 year ago
Dear Maahi, Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Waterdrop is rated 4.2 based on 934 reviews