Waterdrop Reviews

4.2 Rating 934 Reviews
77 %
of reviewers recommend Waterdrop
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Waterdrop 5 star review on 14th September 2022
Anonymous
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 13th June 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
It’s easy to install and use. Really liked its TDS meter display. It Helps to understand what TDS Water we get. Only one point when we start water .. TDS out meter goes Up and then it slowly comes down. I am not talking about TDS in reading
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Posted 1 year ago
Hi Yogiraj, We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Based on recommendation from Support member added the small tank to the system. Very good pressure so far. Your newest system 600 and 800 probably even better...
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Posted 1 year ago
Hi Albert, Thank you so much for your kind review! Our G3P800 indeed is one of our best products, and it receives amounts of good reviews. Hope you can have a try in the future! And we will continue to improve our products. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Very happy with RO system for refrigerator and ice maker. Easy install provided all you need.
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Posted 1 year ago
Hi Joseph, Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The filters work great. I've never had one that stopped working after a couple refills with this brand, but I have had other filters that stopped working after a couple refills.
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Posted 1 year ago
Hi Kathie, We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The Waterdrop unit is well designed and engineered. Designed in such a way that it is very easy to maintain. I have owned many tank-type reverse osmosis systems in the past, but this unit is by far better than the ones I have previously had. I had read many of the negative reviews on the unit and most of them were because of the water quality coming into the unit. The unit has no control over the water that it is being fed. I already know I have poor water quality so to eliminate this being an issue I added a 10-inch 10 µm filter as a pre-filter to the Waterdrop unit. By doing this it will ultimately protect the three filters inside of the Waterdrop unit and will ultimately extend their life. (10" Housing and filters readily found on Amazon) This resulted in a very clean installation. I worked for 43 years in the facilities department for a large medical company which had multiple reverse osmosis systems. This seems to be the best point of use unit that I was able to find. It is a little more expensive than tank type units, but you get what you pay for. Well worth the money.
Waterdrop 5 star review on 19th July 2022 Waterdrop 5 star review on 19th July 2022 Waterdrop 5 star review on 19th July 2022
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Posted 1 year ago
Hi dear customer, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I have purchased 4 systems from water drop. The ability to remove the tank makes more room and no stored water I have an issue with the last purchase. Support was helpful and a replacement unit was sent The company did their best to satisfy the customer. Rare now days. I will continue to be a customer
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Posted 1 year ago
Hi there, Thank you so much for your kind review. Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The unit works very well Particularly good for vacation home
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Posted 1 year ago
Very happy with the product and customer service
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Posted 1 year ago
Had an issue with a recently purchased Waterdrop D6 filter and customer service could not have been more responsive to my initial phone call and subsequent emails diagnosing the issue and then promptly sending a replacement.
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Posted 1 year ago
Hi there, Thank you so much for your kind review. Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Shipping was great, first time buying best price around, great quality. Works perfect with our filteration unit. Thank u
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Posted 1 year ago
Hi Josh, Thanks for your positive review! we really appreciate it! We are glad to hear that our product can give you a satisfying user experience, and we will try our best to provide you with continuous great-quality products ad good customer service. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Genuinely tastes better and doesn't make me sick to drink. A huge improvement from my tap
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Posted 1 year ago
Hi Kristen, We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
The purchase process was smooth, and the customer service did a great job helping me do the price match. Overall it is a great experience
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Posted 1 year ago
Hi there, Thank you so much for your kind review! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
This is an amazing machine. I have had under sink RO’s but it was not an option this time. I use this water in my portable clear ice maker and humidifier and what a difference. Very little cleaning and what a difference in taste.
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Posted 1 year ago
Hi, Chris Thank you so much for your kind review! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
.reputable company. I called to ask questions between the 600 and 800 unit. Person was extremely knowledgeable and helpful…told me some important information that wasn’t on the website.
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Posted 1 year ago
HI Shannon, Thank you so much for your kind review. Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
We've had the filter installed for about a month under our bathroom sink and it is working great, now I just wish there was one for the hot water too!
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Posted 1 year ago
Dear Catherine, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I was able to purchase 3 replacement filters for the price of one on other sites. Fit was good and all is well
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Posted 1 year ago
Dear Suzanne, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I have been using Waterdrop products for a couple years now. They work and fit well on my GE Refrigerator.
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Posted 1 year ago
Dear James, We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
We've had this filter installed on a line to our kitchen faucet and refrigerator for several months. It replaced an Aqua Pure product that has been failing for some time, and eventually wouldn't stop leaking. All in the house agree that the water is tasteless - just as good if not better than the AP cartridges did in the old filter. I am pleased that we have not had any issues with flow at the faucet, slowing down, etc. I really like the metal encasement of the cartridge. No plastic parts to blow out when we're away.
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Posted 1 year ago
Dear Mark, We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I have one of your pitchers and this is my second order of 3 replacement filters. I love it as each filter lasts a little over 3 months and the water tastes clean! This also saves me a ton of money as I’m not buying bottled water any longer! Thanks for a great product!
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Posted 1 year ago
Dear customer, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
I love mine!
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Posted 1 year ago
Dear Joann, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren  1-888-352-3558 service@waterdropfilter.com Customer Service Rep
Posted 1 year ago
Waterdrop is rated 4.2 based on 934 reviews