Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton,, Auckland
Rating: 4.72

4.7 Rating 684 Reviews

93 %

of reviewers recommend Winkl

4.7

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

Write Your review

Tell us how Winkl made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in love with our winkl lux! From purchasing to delivery the service was amazing. We can’t fault the mattress I always have a great sleep and no longer wake with a sore back. I love it so much I rave to everyone about it and I have also just recently purchased another to go into my Glamping tent I’m sure my customers won’t be disappointed!”

Helpful Report

Posted 2 years ago

“Loved that the delivery box had wheels on it. Took the mattress out of the box by sliding it out the top and placed it on the bed then watched it puff up to size. Lovely and firm, especially compared to the very soft mattress my son previously had. It's great. Thank you.”

Helpful Report

Posted 2 years ago

“Prompt delivery and well packaged.”

Helpful Report

Posted 2 years ago

“Undoubtedly, customer service is top- notch. Responses to all queries were dealt with efficiently. The team was pleasant to deal with. Delivery is within 24 hours and collection of old mattresses was facilitated in a timely manner.”

Helpful Report

Posted 2 years ago

“We had a similar pillow from that place that has a sale on always. Thinking it was pretty good but having had it for so long it was time to get a new pillow so we got the winkl pillow and wow the comfort and breathability is awesome. Having had the pillow now for a few months we wouldnt go with anything else. The pillow always bounces back and isn’t out of shape so far.”

Helpful Report

Posted 2 years ago

“Worth every dollar. Such good sleeps and a worthwhile investment.”

Helpful Report

Posted 2 years ago

“I used to wake up with back pain after a nights sleep.. After sleeping on my new Winkl mattress for 3 months now i spring out of bed pain free every morning. 5 star, fast delivery and affordable.”

Helpful Report

Posted 2 years ago

“I’ve ordered a mattress and a protector from winkl. Mattress is comfortable. At first you think it’s not what you expected. But after a day or 2 of sleep, you will know the difference. It’s great. Customer service has been top notch as well. Highly recommend.”

Helpful Report

Posted 2 years ago

“Great easy company to deal with. Love the length of the money back guarantee so you can actually be happy with your purchase! Not sending anything back but nice to know we could!”

Helpful Report

Posted 2 years ago

“I used to have neck pain all the time and I was concerned this pillow was too thin, but no it’s perfect! I thoroughly enjoy sleeping on my side so along with my Winkl Lux mattress I have fantastic sleeps, no shoulders pains and this pillow is great! I purchased 2 and makes a great combo 11/10 don’t cheap out these are worth it!”

Helpful Report

Posted 2 years ago

“Life changing sleeps on this mattress, no more back pain and I can't feel my partner move during the night. Love it!”

Helpful Report

Posted 2 years ago

“Loved our winkl mattress so bought one for our son as well, with the base. Ordering and delivery was so quick and easy. Best mattress ever. Half the price of our last one. We had been waking up sore with our last mattress but No sore points now . The base is lovely, nice and simple and minimalistic, but good quality. Have recommended to friends. Very happy”

Helpful Report

Posted 2 years ago

“In my house all my beds are Winkls, I have 2 single lux 1 double and 1 queen lux. Need I say more. Very happy with my beds and now I'm a 'kiwi mama' to Violet and Nicole. Winkl have great advertising and connection with customers and delivery was painless. I'm a great believer in supporting New Zealand..”

Helpful Report

Posted 2 years ago

“If you're single and you have Winkl pillows you're guaranteed a second date.”

Helpful Report

Posted 2 years ago

“I found it really comfortable and worth the money. Saves time effort energy choosing the various mattresses in shops that don’t match your needs or live up to your expectations! I was hesitant initially to buy Winkl without trying it out but I am a happy customer now! I know I have the option to return it but I won’t have to!”

Helpful Report

Posted 2 years ago

“Best mattress ever, so glad I bought it!”

Helpful Report

Posted 2 years ago

“Great service and quick delivery.”

Helpful Report

Posted 2 years ago

“Best customer service and a fantastic mattress. I am now having the best nights sleep for years”

Helpful Report

Posted 2 years ago

“Great product, great service. Nothing more to say!”

Helpful Report

Posted 2 years ago

“Great bed, no more sore back!”

Helpful Report

Posted 2 years ago

Winkl is rated 4.7 based on 684 reviews