Winkl Reviews

Name: Winkl
Address: 100 Park Road, Grafton,, Auckland
Rating: 4.72

4.7 Rating 684 Reviews

93 %

of reviewers recommend Winkl

4.7

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton,
Auckland
1023

Write Your review

Tell us how Winkl made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Winkl 5 star review on 11th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service, great response time and the best delivery drivers in the business. My deliveryman went over and above for me, I did not expect to have it delivered within two days let alone the poor guy get it where I needed it and was just amazing!”

Helpful Report

Posted 2 years ago

“I haven’t unpacked my mattress yet but the service received from Winkl is second to none. I can’t wait to unpack my mattress.”

Helpful Report

Posted 2 years ago

“Very pleased with my Winkl mattress, having the best sleep that I have had for years, no more aching hips and insomnia.”

Helpful Report

Posted 2 years ago

“Exemplary Customer Service - Excellent Product - Very surprised for a mattress in a box.”

Helpful Report

Posted 2 years ago

“We love our Winkl! We bought both the Lux king Mattress and the pillows. After trialing them for 3 months, we love them! The company has a great ethos and I loved that if I wasn't 100% sure about committing to the purchase, it would be donated to someone else in need rather than detroyed. That speaks volumes about the company to me!”

Helpful Report

Posted 2 years ago

“Great customer service and help with delivery. Convenient for tricky locations and very comfy”

Helpful Report

Posted 2 years ago

“So happy with my pillow. I’m a back and side sleeper and find it really comfy. I’ve been buying/trying lots of different pillows but happy with my Winkl”

Helpful Report

Posted 2 years ago

“Great quality; quick delivery.”

Helpful Report

Posted 2 years ago

“Excellent service. The mattress is still in the box as we are moving house soon and can't wait for a good sleep!”

Helpful Report

Posted 2 years ago

“Very happy with my pillow so far. Great support and comfort.”

Helpful Report

Posted 2 years ago

“The customer service is outstanding and the delivery was within 3 days from purchase. It's good to support businesses in our own Country”

Helpful Report

Posted 2 years ago

“I bought the king single mattress for my teenage son. He loves the comfort and support, and I could not have been happier with the service, ease of delivery, and reasonable price. I have already recommended Winkl to friends and family and when my own mattress needs replacing I will definitely be getting one myself.”

Helpful Report

Posted 2 years ago

“Honestly, the best mattress I have ever owned. We are sleeping so well.”

Helpful Report

Posted 2 years ago

“Its perfect mattresses for sleep !!!!”

Helpful Report

Posted 2 years ago

“Great efficient service”

Helpful Report

Posted 2 years ago

“Wanted to support NZ businesses so took advantage of the King and King Single Lux sales. Easy online ordering. Quick delivery. Securely packaged. Best purchases I've ever made. Was after quality and got quality.”

Helpful Report

Posted 2 years ago

“I had been sleeping on a Futon for 25 years. As I got older, I developed Osteoarthritis, which caused terrible discomfort to my hips, especially at night time. I also had pain from spinal damage and several broken vertebrae and scoliosis I had had since early adulthood. It was time to replace my rock-hard old futon with something more comfortable. I looked at all the possibilities and Winkl seemed to have everything I was looking for. It has not disappointed me. My only disappointment was that I waited so long. I love the support it gives, like arms around me while I sleep. Gentle support that retains its shape. I like the clean, dust-free quality of it. No clouds of dust under my bed. My cat loves it too because I move around a lot and she feels nothing. And I love that Im supporting a tiny Kiwi (Simon} In fact, there is nothing I don't love about my Winkl mattress.”

Helpful Report

Posted 2 years ago

“Great service and top notch product. We have recommended to family and they too have purchased. Hip pain and back pain gone. Super supportive warm and comfortable. The first few nights seems a bit firm until you get used to it then you melt away.”

Helpful Report

Posted 2 years ago

“I bought a winkle 6months ago had a change of size done and all of it happend so quickly im still amazed its a great comfy mattress, if i need one in another 5 years ill buy a winkle!”

Helpful Report

Posted 2 years ago

“Absolutely love our Winkl!”

Helpful Report

Posted 2 years ago

Winkl is rated 4.7 based on 684 reviews