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Wired4Signs USA Reviews

4.7 Rating 265 Reviews
94 %
of reviewers recommend Wired4Signs USA
4.7
Based on 265 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Wired4Signs USA Reviews
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Phone:

(865) 306-7402

Email:

info@w4susa.com

Location:

7669 Clinton Highway,
Powell
Tennessee
37849

Write Your review

Purchased the Arles diffuser to improve existing lighting in my camper. Hands down best customer service both on chat and by phone. 100% recommend this fantastic company.
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Posted 9 months ago
That lighting looks great! Happy camping, and thanks for the review Craig!
Posted 9 months ago
You guy's were great to work with. Thank for all your help Justin!
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Posted 9 months ago
That looks great Mike! Thanks for the review!
Posted 9 months ago
Great customer service by cherren, product detail provided was on point. Great job
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Posted 9 months ago
Thanks Steve, glad to hear we were able to assist you!
Posted 9 months ago
Extremely disappointed in the overall service. I watched the video on undercabinet LED light installation and was very interested in purchasing the high quality LED lighting shown in the turnket fully assembled package. Howeve, that is far from the experience I had. First It took two days to actually talk to a human being. I emailed detailed elevation shop drawings of my lighting needs with a list of products I hoped to use. Instead of me getting help with fully assembled LED undercabinet lighting ready to install like shown in their video, I received links to purchase everything I needed. I made the purchase, but little did I know I bought my self a weekend science project. I must cut my COB LEDs to size, solder wire leads on all my individual runs, cut my aluminum channels and diffusers to size, drill holes in the end caps, etc. A lot of work that I simply didn't have the time for, and I have an electrician to do the installation. Unfortunately, building LED lights is NOT a service the electrician offers. So, I starting doing the assembly this weekend; and it is a disaster. Right off the bat the vey first LED strip has the glue backing come off with the protective tape. I'm furious with this BS, and will be reaching out to customer service to see about returning everything.
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Posted 9 months ago
Ronald this is not our usual level of service. A customer support specialist will be calling you shortly to assist you in whichever step you'd like to take next! I apologize for your wasted time and efforts, and we'll being doing our best to make it up to you. Our sincere apologies, Bradley @ W4S
Posted 9 months ago
We put in 3 lighting systems in a doctors office we remodeled. The sales people at w4s are very helpful. the lighting turned out nice.
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Posted 9 months ago
Thanks for the review Phil, that looks great!
Posted 9 months ago
Good product and quality. Unfortunately I am needing something I can screw into the wall almost like a shelf. Was hoping I could adapt it, but does not look like I can. So ordering other samples to see what I can do.
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Posted 9 months ago
Burr thanks for the review! Have you tried the Pula P10? It's designed to create edge-lit shelves, so it could be exactly what you're looking for! The link is below. https://www.wired4signsusa.com/collections/edge-lit-profiles/products/shelf-bracket-edge-lit-led-channel-model-pula
Posted 9 months ago
The customer support team did a great job of answering my questions about the products I was interested in. The shipping was fast and the diffuser is great!
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Posted 10 months ago
Sweet project Cooper! Looks good, thank you for the review!
Posted 9 months ago
Super fast shipping, everything arrived as-described.
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Posted 10 months ago
Very glad to hear that John! Thanks for the review!
Posted 9 months ago
Awesome team! always super helpful and prompt. been working with them for a few years now and dont ahve a single complaint.
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Posted 10 months ago
Thanks for a great review Jacob! We look forward to working with you in the future!
Posted 9 months ago
Wired4signs sells quality products and their shipping and team are very responsive.
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Posted 10 months ago
Thank you for the kind words William!
Posted 9 months ago
Great company and a great product that I have used many times!
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Posted 10 months ago
Thanks for the review Robert!
Posted 9 months ago
Have shopped a few times. Products are high quality and get shipped fast. I like these guys
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Posted 10 months ago
Thanks Mani, appreciate your review!
Posted 10 months ago
Must say...working with Justin in Sales was easy. He is knowledgeable with the product line and gives excellent suggestions with the design and components . The pricing is very competitive. I have not installed the under counter leds yet.
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Posted 10 months ago
Thanks for the review Peter! We'd love to see some photos of the end result once you've completed your project!
Posted 10 months ago
Wired4Signs had everything I needed and made it easy to order. The end result is stunning and I'm super happy with it. The reason for the 3* review is that I asked for my shopping cart to be reviewed prior to finalizing to make sure I had exactly what I needed. I was on a deadline. Unfortunately, the chat representative advised me to change out a part in my order which was ultimately incorrect, costing me days and extra dollars to have the replacement (original item I was advised to switch) shipped out 2nd Day Air. To add to the frustration, 4 full days after the incorrect product back was delivered back to the business I have not received a refund for the incorrect product nor have I received a reply to an email I sent inquiring about the status.
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Posted 10 months ago
Was great but didn't know I needed a driver with the light would be nice if one was sold with it or recommended as I had to
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Posted 10 months ago
Hi Andrew, sorry to hear about that! Any low-voltage LED strip requires a power supply/driver/transformer. We have a wide range on our site, but they are sold separately to the strip. Appreciate the review!
Posted 10 months ago
Perfect item ordered and quick shipping!
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Posted 10 months ago
Thanks for the review Paige! That shower niche looks great!
Posted 10 months ago
The customer service assistance and chat function is extremely efficient, knowledgeable. With so many SKUs and combination, this assistance was invaluable.
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Posted 10 months ago
Happy to hear you found what you needed, thanks for the review!
Posted 10 months ago
Sales team is very knowledgeable and very helpful, I’m strictly using this company to install all of my lights in my home renovation based on quality and expertise. I’ve had an issue with one of the strips (bad install) that I ordered, And they made it right by me when they didn’t have to. I’ll reach out to them and ask them to pair up the light strips with the drivers that I need every time now just to make sure I get it right, And they do that for me no problem.
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Posted 10 months ago
Happy to be of service John! Thanks a ton for the review!
Posted 10 months ago
Great customer support and service!
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Posted 11 months ago
Thanks for the review Robert!
Posted 10 months ago
Quality product, fast shipping.
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Posted 11 months ago
Thanks for the review Stephen!
Posted 11 months ago
Wired4Signs USA is rated 4.7 based on 265 reviews