“I like the wide range of products available and reasonable prices. Overall very pleased and this is my preferred site for pet products.
Two areas for improvement:
The delivery process is a bit random. I have gotten deliveries one day after ordering, two days after ordering and three days after ordering. To avoid disappointment and running out of food I will order at least three days in advance.
Also, I would like the coupons to have a validity of greater than one week. Let's change it to one month at least. Ordering 30 lbs of dog food one week makes it unlikely I'll need more the following week.”
“Easy and convenient on line shopping. Very clear illustration in delivery progress after purchase. Staff doing delivery polite and efficient.
Overall satisfaction is excellent.”
“The shop is very spacious with various facilities apart from just being a shop selling pet supplies. The crew of the shop is very professional and helpful. They are also very skilful and experienced in communicating with my dog which actually made my shopping experience at WnP unique and pleasurable.”
“I like the variety of goods you have! And stuffs are all very positive and nice. You are playing a key role for local dog community! The online order experience was also great.”
“The website is very user friendly, the choice very wide and I like the ‘Notify me’ option. We also love the shop: the staff is lovely and very helpful.”
