“I purchased Dr.B Feline Raw Barf from Whiskers N Paws and it was a nice shopping experience. Good price, in fact the cheapest option on the internet for this product despite the minimum (2 boxes) buying quantity. Staff and delivery driver are both very friendly. Quick delivery.”
“Before placing the order on last Wed, I called the CS and they promised me that the order can be delivered on last Fri. As such, I placed the order immediately on Wed morning. I am so disappointed that the order cannot be delivered on Fri as promised. What worst, there is no further update from WnP until I checked with your staff by WhatsApp on last Sat. Your staff, Edward, even asked me to track the order with the delivery company on my own! It is totally unacceptable and the worst online shopping experience for pet goods. I hope your boss can notice on this and take remedy actions to improve the service accordingly. I have no plan to shop with your company in the foreseeable future. Thanks for attention!”
“I am a long term customer who makes orders at least once a month For our pets. W&P are always efficient, quick with their free deliveries, and pleasant to work with. I love also the way they support a range of wildlife and other animal welfare charities.”
