“Bought a cardigan at a huge discount but would’ve been disappointed at full price. The stitching in places wasn’t great for a company that is steeped in history and carries a royal warrant.
The item also smelled of smoke. Not sure if it was a previous return or it was the packaging; but it wasn’t pleasant.”
“Very easy to navigate through the website, extremely prompt service with the delivery turning up on time.
Really pleased with the polo shirts , look great and lovely to wear.”
“Service was as expected only negative is the item was too big, so I have had to return - the quality of the product was great - I’m wanting to try the smaller size just reluctant due to the return costs if this item is then to small - dilemma”
“Hi Nikki, nothing against Wolsey, but I haven’t received my parcel, DPL said there was no one in, and have returned it the post office, I work 6:30 in the morning and get back around 7:00 and can not collect, so haven’t received my order”
“easy to navigate from an instagram link, easy to shop with good product info.
when the items arrived they were nicely packaged and of super quality. very nice indeed!”
“Size description online is poor, there is no physical shop to try on the clothes, and there is no free exchange when i realised that the size was too small. Was advised to return and order again if i wanted to change the size, which meant more hassle and paying for postage twice. Returned instead without re-ordering.”
“I’ve still not received my order despite ordering it on 26th December. I’ve also sent you a message that you’re not replied to. Can you please tell me when I’ll get my order?”
Hi Alex, we can only apologise that we experienced an isolated incident with our couriers that has affected a number of customer orders. This is not what we try to achieve for our customers at all. We have contacted you with regards to an expected delivery date. Please accept our sincere apologies for any inconvenience caused.
“Like the website... easy to navigate and purchase clothes. My order was placed over Christmas and delivery was quick with all goods nicely packaged. Everything I ordered fitted great, looked great and was top quality.”
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