“Hi Nikki, nothing against Wolsey, but I haven’t received my parcel, DPL said there was no one in, and have returned it the post office, I work 6:30 in the morning and get back around 7:00 and can not collect, so haven’t received my order”
“easy to navigate from an instagram link, easy to shop with good product info.
when the items arrived they were nicely packaged and of super quality. very nice indeed!”
“Size description online is poor, there is no physical shop to try on the clothes, and there is no free exchange when i realised that the size was too small. Was advised to return and order again if i wanted to change the size, which meant more hassle and paying for postage twice. Returned instead without re-ordering.”
“I’ve still not received my order despite ordering it on 26th December. I’ve also sent you a message that you’re not replied to. Can you please tell me when I’ll get my order?”
Hi Alex, we can only apologise that we experienced an isolated incident with our couriers that has affected a number of customer orders. This is not what we try to achieve for our customers at all. We have contacted you with regards to an expected delivery date. Please accept our sincere apologies for any inconvenience caused.
“Like the website... easy to navigate and purchase clothes. My order was placed over Christmas and delivery was quick with all goods nicely packaged. Everything I ordered fitted great, looked great and was top quality.”
“I am delighted with the products I got in the post Christmas sale. I don’t usually bother writing reviews but feel obliged to given the quality of the products received for very good value.”
Hi David, we can only apologise that we experienced an isolated incident with our couriers that has affected a number of customer orders. This is not what we try to achieve for our customers at all. I can see the replacement parcel was delivered to you. Please accept our sincere apologies for any inconvenience caused.
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