“Purchased a trousers but the fit did not suit me. It was returned and everything was processed really well. Although the item was returned on this occasion, the quality was excellent and I will be a returning customer. Thank you”
Hi Iain, this is a shame as it’s a beautiful shirt….... We do have this in a variety of sizes if you wanted to discuss this further at customerservice@wolsey.com :)
“Decent enough quality and the service was good, only down side is the expensive delivery and returns costs, if something isn’t quite right it’s pretty much a tenner down the drain, other companies charge for returns but a far more reasonable cost of postage especially where it was in my case a very small/light item, this will factor into my shopping there again or not”
Hi Greg, thank you for your honest feedback, we do appreciate this. Please know you can use your own means to return items if this was a more suitable option. If you would like to discuss further please do contact us at customerservice@wolsey.com
“Swim shorts arrived promptly 👍 Had to return them as they were too large for me. DPD confirmed return delivery received by you, now waiting for refund or credit note.”
“Can't get better than Wolsey! I've made a few purchases over the past 12 months, i love the direction they're going and the quality is impressive. the next day delivery is a nice touch too! 10 out of 10”
“Products were great and fast delivery but was really surprised about the tax and customs which made the purchase more than 60% higher as I’m not a UK resident. Have bought several goods from other UK shops and never experienced this level of excess costs.”
Hi Ulrik, many thanks for your review. Brilliant to hear you think the products are great and fast delivery. Unfortunately we have no control over customs charges, policies and practices and as these vary from country to country we do recommend on our website that our customers seek advice from local customs offices before placing an order. Please check your inbox for an email from us. Thank you.
English
