Hi Megan,
Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
“Hi. I have not received my hair halo yet. Also can’t track it’s location. I would suggest you don’t send review emails until people have received their goods or can at least track where they are at.”
Hi Marcelle,
Thank you for sharing your feedback with us.
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
“I was very disappointed . The packaging was not the usual packaging.
It was in the plastic hanger and shoved in a post bag. I expected to have the original packaging with the treatment shampoo like you used to send.
I was going to buy more extension but not any more . This is not cheap I expected better service.”
Hi Rachael,
Thank you for sharing your feedback with us.
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Casey,
Thank you for sharing your feedback with us.
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Jenny,
Thank you for sharing your feedback with us. We're sorry to hear this.
Jenny, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
“So I order some extension and they were shipped but never delivered and I contacted zala and they were happy to send me more free of charge ....great company I'll definitely be ordering more”
Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
Hi Carly,
Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
“The quality of your hair is inconsistent. The extra long extensions are softer and silkier than the shorter ones. I took mine out after 2 weeks. My coworkers hair stop looks great.”
Hi Michele,
Thank you for sharing your feedback with us. We're sorry to hear this.
Michele, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Susan,
Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
“Absolutely love this brand! I have a halo hair extension and they are the absolute best! So easy to use and style. I have had so many different types of hair extensions and I honestly feel the halo is best for me. Thanks guys for such a wonderful product!”
Hi Maddison,
Thank you for sharing your lovely review and photo. Your hair and the color looks beautiful!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
Thank you for your review!
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
“My extensions came in a plastic bag, rubber banded together… when I first purchased extensions they came in a box with some care instructions and products…”
Thank you for sharing your feedback with us.
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Sarah,
Thank you for your interest in Zala!
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Dacey,
Thank you for sharing your feedback with us. We're sorry to hear this.
Dacey, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Oaklee,
Thank you for sharing your lovely review and photo. Your hair and the color looks beautiful!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
Hi Sandra,
Thank you for your interest in Zala!
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Thank you for your interest in Zala!
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
Hi Taylor,
Thank you for sharing your lovely review and photo. Your hair and the color looks beautiful!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
“Since when have we started being charged an international transaction fee on our orders??? And since when are have we started waiting for days for our to still stating “ ready to be shipped”
I am hoping the extensions are as good quality as they were before these changes. Have to see when the eventually get shipped and arrive”
Thank you for your interest in Zala!
So that our team can better assist you, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
“Honestly zala hair extensions itself are nothing short of amazing! From the colour schemes down to quality. I never shop elsewhere however abit angered this time round paying for same day delivery yet several days later I needed to verify and give my licence, provide bank statement proof etc due to security which is fine. Then was advised it would be released to dispatch, to then only receive another email more days later advising myself that it’s no longer in stock and has been pre ordered for me… for something that was in stock & ready to be same day delivered to now Being advised there is nothing in stock and if I want hair faster to get a different set.. major turn off!! Annoyed as ever but yeah the hair is still pretty good. Just a real frustrating and unlucky situation”
Hi Layla,
Thank you for sharing your feedback with us. We're sorry to hear this.
Layla, please reach out to us at support@zalahair.com. We'd like to help you further with this.
Warmly,
Zala Hair Support
