www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service efficient and reliable”

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Posted 10 years ago

“Hi Guys, I trust you are well, I am more than happy to rate the service. I came across your site 2 years ago and got in contact with an agent named Munthazi, I saved hes details and get into contact with him anytime I need assistance, hes service is unbelievable, always does what I instruct at a quick turn around time, he doesn't have issues even should I ask him many questions or even want to change my booking around and he always gets me the best price, even cheaper then what the hotel quotes me. He makes the company great and deserves great reward as well, give him the day off for starters :). But in a nutshell I always receive world class service at the best rate at top hotels. regards Mukhtaar Said”

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Posted 10 years ago

“Quick and efficient. Will use again when required”

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Posted 10 years ago

“GREAT SERVICE! QUICK FEEDBACK....THANK YOU.”

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Posted 10 years ago

“Quick, personal and flexible service. Really happy with the arrangement. Thank you”

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Posted 10 years ago

“I received an efficient and helpful service from south African hotels.com”

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Posted 10 years ago

“The booking process on line was fast and efficient with precise details of when and how to pay the deposit and when the remaining payment was due. Payment of the depodit was painless and an email reminder was sent when the balance became due. The necessary receipts and final confirmation were issued reasonably rapidly.”

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Posted 10 years ago

“So far I have received excellent service with regard to booking made for our Safari holiday next month and the transportation from and to Port Elizabeth airport.”

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Posted 10 years ago

“Thank you for excellence service!”

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Posted 10 years ago

“This is the second time that I have used South African Hotel booking, it is always a great pleasure to deal with this company. Very efficient, helpful and friendly :) thanks once again South African Hotels.”

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Posted 10 years ago

“Wonderful responsive service and the best rates. Thoroughly enjoyed my stay at Mont Rochelle Hotel--thank you!”

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Posted 10 years ago

“What a romantic getaway!! The property is so beautifully maintained and relaxing. Staff are ridiculously awesome and we cannot wait to come back!! We have recommended Arabella Hotel and Spa to all our friends and family and hope to make a trip back there again soon with all of them.”

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Posted 10 years ago

“I was pleasantly surprised to find that the rate through South African Hotels for the resort I wished to book at was cheaper than other, more common sites. Glad to see you on Trip Advisor! While the booking process was seamless and "technophobe proof", if I have to find ANYTHING to criticize it's the number of very solicitous e-mails I received confirming that my booking was being attended to - one would have been enough! But thank you - I will most certainly use your site for future bookings.”

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Posted 10 years ago

“Brilliant”

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Posted 10 years ago

“They give a good service at the lowest price. The only reason I gave 4 stars is that they can improve in one area. I forgot to pay for the accommodation within the 72 hours period. It would have been helpful to have received a reminder. But I called and all was fixed”

Helpful Report

Posted 10 years ago

Dear John Temple, thank you kindly for taking your time to provide us with your personal feedback about the services you received from us during your booking process. Sorry if we failed to not have contact you back. We usually only sent reminders before the bookings are in the cancellation period. Should we be able to assist you any further, please do not hesitate to contact us. It has been our pleasure to assist you. Wishing you a most wonderful stay! Many thanks and kind regards, Ryan Mackie and team Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 10 years ago

“customer loyalty card to have more discount and thanks to the fidelity”

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Posted 10 years ago

“I would like to thank you for your kind assitance. This was very helpful. I would like to thank Anel Price particularly. I would like to see improvement in prices. I have done quite a lot reservation for myself and for friends. I would appreciate if I am given preferential rates. Thanks. Haridass Coormiah.”

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Posted 10 years ago

“the staff who handled my booking was very good and efficient. booking was done with no problem at all. booking was cheaper than booking directly with the hotel. thank you for offering this to us . will book again and recommend to my friends. company should consider offering some kind of loyaly programme as a way to thank your regular customers who book with you.”

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Posted 10 years ago

“South African Hotels and its staff are the most professional organisation I have ever dealt with. The staff are knowledgeable efficient and polite, The service I received from your company was unbelievable especially in todays times. I will only ever book our holidays and weekend breaks through South African Hotels. I would recommend your organisation to all my colleagues, family and friends. Kind Regards Dave Jacobs”

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Posted 10 years ago

Dear David Jacobs, thank you very much for taking your time to provide our company with such an outstanding review. We really appreciate your kind efforts and are very happy that you were satisfied with the services received during the booking process. It has been our great pleasure to assist you and hope you enjoyed your stay. If we may ever be of your assistance again, please advise us and do not fail to inform us that you booked with us before. We would be please to offer the best available rates to you again. Many thanks and kind regards, Ryan Mackie & Team Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 10 years ago

“I found this site by chance and was aprehensive at the beginning however Ryan and his staff have been very helpful and kind offering the "extra mile" we are very happy with their service and will write a further report on our return from our trip.”

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Posted 10 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews