XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,092 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,092 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 25th June 2025

780

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely satisfied with the customer service. Will definitely purchase again.”

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Posted 1 year ago

“Everything is good”

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Posted 1 year ago

“Delivered the beautiful product as expected.. They even updated me when it was going to be delivered with the preview of the flowers few mins before it was received. Thank you 🙏”

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Posted 1 year ago

“The customer service officers were very prompt, pleasant and friendly. The flowers were delivered on time and looked beautiful, value for money. I have ordered a few times and have been very satisfied with all the deliveries. Fantastic job xpressFlower!”

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Posted 1 year ago

“Not flexible in delivery arrangement. I selected the timeslot 9 to 12.59pm, and requested to try to arrange delivery after 12pm as the shop only opens at 12pm. I was immediately asked to pay more for delivery charges and not even trying to compromise my request. Will not order again.”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you for taking the time to let us know about your experience with Xpressflower. We apologize for any inconvenience this may have caused you. Saw that your order was originally scheduled at 9am - 1pm slot and you requested for it to be delivered 12 - 1pm. Our couriers does have planned itinerary to fulfill the orders on every timeslot, hence, the eta of each orders will depend on the scheduled route. On such requests (Block timing) we do require an extra surcharge as we have to pull out your order from the scheduled deliveries and book a separate courier to particularly fulfill the order. We did change your timeslot from morning to afternoon 1-5:59pm to accommodate your request to only send it after 12pm. Item was delivered 4:28pm (within the timeslot). We hope that the information provided was useful. We are here to make receiving flowers easy and enjoyable for our customers, do reach us if you need anything. Thank you again! Cheers, Chuck CS Manager

Posted 1 year ago

“The ordering webpage was easy to use and presented good information on the flowers available. The shop kept me updated on the ordering to delivering statuses. My friend received the flowers in perfect condition. I'll definitely order again. Simple and reliable shopping for flowers.”

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Posted 1 year ago

“swift and nice job. thank you”

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Posted 1 year ago

“Thank u for the prompt updates & delivery. The fresh flowers looks good!”

XpressFlower 5 star review on 26th August 2023

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Posted 1 year ago

“It was super easy to navigate the online store and was kept updated on the delivery status of the item. Thank you for the superb experience from start to end!”

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Posted 1 year ago

“The salesperson is helpful, polite and friendly. Good follow-up from the point of order to delivery. Keep customer updated with preview of final product before delivery and sent out notice after delivery. I am very satisfied and impressed with the good service. Excellent accountability. Will highly recommend anyone to order from the company.”

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Posted 1 year ago

“Very professional Fast in delivery”

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Posted 1 year ago

“good customer service”

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Posted 1 year ago

“Simple and good service from order to delivery. Was kept updated with status of delivery and provided with a picture of final delivered product. Recommended.”

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Posted 1 year ago

“excellent service and helpful staff from the start order till the end of payment processing. But still need to improve when send the invoices to customers on time after the delivery order.”

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Posted 1 year ago

“Very fast delivery, ordered in the morning, and delivery was done within the arranged time. Strongly recommended...”

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Posted 1 year ago

“Swift response! :)”

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Posted 1 year ago

“Pretty flowers that all would appreciate”

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Posted 1 year ago

“Fast and quick time update on status of delivery.”

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Posted 1 year ago

“Great service. 👍👍👍”

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Posted 1 year ago

“Great response time with great follow up n constant update of items n delivery timing. Only one to offer morning delivery at a short timing.”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,092 reviews