XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,063 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 3rd June 2025

781

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff/Customer Service was very prompt to assist when experiencing some technical difficulties and faciliate the payment by sending another link to me directly. Prompt updates of my purchase. Excellent service from the team! Thank you”

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Posted 6 months ago

“Godd and will recommend to my friends”

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Posted 6 months ago

“Good service. Delivery done in timely manner.”

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Posted 6 months ago

“Reliable. Great service”

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Posted 6 months ago

“Very good response. I have order to deliver with wrong date and the staff help me to change and deliver on time.”

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Posted 6 months ago

“Good coordination and update of the delivery.”

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Posted 6 months ago

“Fast and great”

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Posted 6 months ago

“I like it. Sure will order again. Thanks”

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Posted 6 months ago

“Commemdable”

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Posted 6 months ago

“Helpful customer service. Noted and all special requests were adhered to”

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Posted 6 months ago

“Great thanks to XpressFlower team for the great work and timing delivery. Esp thanks to laila who did extreme by sending me email on actual look of bouquet. Thank you and will continue to purchase from you guys again soon. Thank you!👍🏼”

XpressFlower 5 star review on 30th November 2024

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Posted 6 months ago

Hi Janet, Thank you for the lovely review review! We’re absolutely delighted to know you had a fantastic experience with our team. It’s heartwarming to hear that Laila could assist you in creating the perfect update for your bouquet, it truly made our day! Your kind words mean the world to us, and we’re so grateful for your continued trust in Xpressflower. We can’t wait to bring more joy to your day with our beautiful blooms in the future. Wishing you a lovely day ahead! Cheers, Chuck CS Manager

Posted 6 months ago

“Delivery in time and in good condition.”

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Posted 6 months ago

“Customer service staff was very helpful. I encountered a system glitch & couldn't make payment online. When I was trying to input my order again, CS staff called me & assisted me to make the payment without having to input my order again. Thanks very much.”

Helpful Report

Posted 6 months ago

Hello May, Thank you so much for your lovely feedback! We’re glad our customer service team could step in and help you sort things out quickly, those system glitches can be frustrating, but we’re happy we could make the process easier for you. We’re also taking your experience seriously and will review the order and payment errors to ensure we can prevent similar issues from happening to other customers in the future. Your feedback helps us improve, and we truly appreciate it! Thanks again for your kind words, and we’re excited to serve you again soon! Warm regards, Xpressflower Team

Posted 6 months ago

“Recipient happy so I am happy!”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Like what I said previously, Thankyou so much for your amazing services! I'm happy that I chose your services and it was worthwhile..”

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Posted 6 months ago

Hello Jessintha, Thank you so much for your sweet message! We’re so happy to hear that you’re glad you chose our services and that it was worth it. Your support really means a lot to us, and it’s a joy to know we could make your experience a great one! We’re looking forward to serving you again soon and creating more beautiful moments together! Take care and Cheers, Xpressflower Team

Posted 6 months ago

“Flower is beautiful and is delivered on time! Staffs are careful and patient! Have a good experience with XpressFlower.com.”

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Posted 6 months ago

Hello Candy, Thank you so much for your lovely review! We’re so happy to hear that the flowers were not only beautiful but also arrived right on time. Our team really puts their heart into every order, so it’s amazing to know we made your experience a great one. Your kind words mean so much to us, and we can’t wait to help you with your next order. Here’s to more beautiful moments with Xpressflower! Cheers, Chuck CS Manager

Posted 6 months ago

“I had clearly stated to just indicate a specific bame to be wrote on the card but why when it was delivered its still written my name on it?”

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Posted 6 months ago

Hi Warren, Thank you for the feedback. We checked your conversation with our team, and it seems we followed the instructions given at the time. That said, we totally understand how important it is to get these details right. One of our customer service team members will reach to you to sort this out and make things clearer. Thanks for letting us know, and we appreciate your patience! Best regards, Chuck CS Manager

Posted 6 months ago

“Service is prompt and efficient. Delivery is on time.”

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Posted 6 months ago

“Good and prompt service”

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Posted 6 months ago

XpressFlower is rated 4.7 based on 6,063 reviews