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XpressFlower Reviews

4.7 Rating 5,290 Reviews
93 %
of reviewers recommend XpressFlower
Company Reviews Product Reviews
2,687
 Questions Insights Metrics Info
4.7
Based on 5,290 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gavin
Unverified Reviewer
“Professional and swiftly update. Good experience with them”
Helpful Report
Posted 1 month ago
Tze
Verified Buyer
“Lots of choices for different occassions at different budgets!”
Helpful Report
Posted 1 month ago
Sylvia
Verified Buyer
“Very satisfied with the standard of service, Thank you”
Helpful Report
Posted 1 month ago
Navin Nambiar
Verified Buyer
“The best place to buy flowers for your loved ones. The entire experience is seamless. From the time you select your flowers, to payment to post purchase follow ups. Highly recommended!”
XpressFlower 5 star review on 26th April 2024
Helpful Report
Posted 1 month ago
Hi Navin, Thank you so much for your outstanding 5-star rating! We greatly appreciate your support and are thrilled to hear that we could provide you with such a seamless experience. Your kind feedback means the world to us! We truly aim to make every step of your journey with us as effortless as possible, from the moment you choose your flowers until well after your purchase. We are delighted that you found our services highly recommended. Thank you once again for your generous rating and recommendation. We are truly grateful for your trust in us and cannot wait to serve you again in the future! Warmest regards, Xpressflower Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“nice flowers”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Helpful and fast response”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Once again your delivery of flowers were beautiful and on scheduled delivery time”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Efficient service. Nice arrangment.”
Helpful Report
Posted 1 month ago
Jeremy Tan
Verified Buyer
“Ordered condolences flower stand for funeral wake. The order process is very efficient and well handled by Lai. The order was processed promptly after payment. I get progressive updates (from dispatch to delivery) on my order with pictures attached. A hassle free order process with excellent after sales experience. Highly recommended for any floral order!”
Helpful Report
Posted 1 month ago
Leslie Lim
Verified Buyer
“Good service and keep update the process to buyers excellent service”
Helpful Report
Posted 1 month ago
Derek Chong TW
Verified Buyer
“beautiful flowers and prompt delivery”
Helpful Report
Posted 1 month ago
Jeff Anand
Verified Buyer
“Very good service..delivery on time Simply Amazing thank you guys”
Helpful Report
Posted 1 month ago
Jessie Kho
Verified Buyer
“Excellent service as expected from receiving payment till delivery as indicated time frame”
Helpful Report
Posted 1 month ago
- -
Verified Buyer
“Good service and prompt delivery. Definitely will go back for more purchases.”
Helpful Report
Posted 1 month ago
Angela Chang
Verified Buyer
“very helpful and patience customer service officer, Venus”
Helpful Report
Posted 1 month ago
Amy Tan
Verified Buyer
“Friendly and helpful Lailanie.”
Helpful Report
Posted 1 month ago
Daniel Leong
Verified Buyer
“Very satisfied and impressed with the customer services. Simple to order and pay online. Proactive, efficient, patient and courteous handling of order. Provides additional services readily. Timely response to request and delivery despite same day order. Flowers are looking fresh and colourful. Many beautifully arranged flower bouquets at decent prices for selection in the catalogue. Could do with more condolence messages for selection to use. Loyalty members discount for orders available. Highly recommended. Will return for future needs.”
Helpful Report
Posted 1 month ago
Hello Daniel, Thank you so much for your 5-star rating and the positive feedback! We are happy to hear that you had a pleasant experience with your first purchase with us. It's wonderful to know that our online ordering and payment process was simple for you, and that our team has been helpful all throughout the process. We are also glad that we could provide the additional services you needed and that we were able to respond to your request and deliver the flowers in a timely manner, despite it being a same-day order. We appreciate your compliment on the freshness and vibrant colors of our flowers. Thank you for your feedback regarding condolence messages; we will take this into consideration and work on expanding our selection for you. And lastly, we are pleased to hear that you enjoyed our loyalty members discount and that you highly recommend us. We look forward to serving you again for your future flower needs. Best regards, Xpressflower Team
Posted 1 month ago
Normah
Verified Buyer
“Flowers was as shown & delivered on time. The flowers were beautiful. Thank you”
Helpful Report
Posted 1 month ago
Upper Spring Consulting Pte Ltd
Verified Buyer
“Good effort to update progressively order delivery process and even share photos as evidence of what was delivered. Good job and keep it up!”
Helpful Report
Posted 1 month ago
Dear Customer, Thank you so much for the wonderful review! We sincerely appreciate your kind words and are thrilled to hear that you had a positive experience. We're glad you appreciated our effort to update the order delivery process progressively and sharing photos as evidence of what was delivered. Our team strives to go above and beyond to ensure customer satisfaction, and it's truly rewarding to see our efforts recognized. Once again, thank you for taking the time to leave us a positive review. Your support means a lot to us! We will definitely keep up the good work and continue providing excellent service. Best regards, Chuck CS Manager
Posted 1 month ago
YONG CHEN ELECTRICAL ENGINEERING
Verified Buyer
“Excellent service and warms guide by Angelica👍”
Helpful Report
Posted 1 month ago
XpressFlower is rated 4.7 based on 5,290 reviews
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