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Yell.com Reviews

1.2 Rating 528 Reviews

4 %

of reviewers recommend Yell.com

Company Reviews

1.2

Based on 528 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Yell.com 5 star review on 30th March 2022

Yell.com 1 star review on 21st December 2021

Yell.com 1 star review on 26th August 2021

Another Victim!

Yell.com 1 star review on 26th August 2021

Another Victim!

Yell.com 1 star review on 18th May 2021

Yell.com 1 star review on 9th March 2021

Yell.com 1 star review on 9th March 2021

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Removed accurate review with evidence available not requested appears I’m not the only one. The businesses (scammers or not) appears to be their prime concern I would suggest I suggest exchange of fact based info for them in future better dialogue with customer using services not ones giving them money/ the businesses.”

Posted 3 years ago

“Allow non genuine reviews to tarnish a business whilst charging you. Use another service”

Posted 3 years ago

“Customer service is rubbish, I pay £170 per month for this not for long, just get an Irish customer service bloke saying I'll put you through and then there is a message service saying, we will get someone to WhatsApp you, I want to talk to someone not message, absolutely useless 👎”

Posted 3 years ago

“Would never waste money on these, customer service is not good at all. They let customers leave bad feedback when the customer has no valid reason.”

Posted 3 years ago

“Just avoid them, bunch of pushy scammers without any effect and they are hard to get rid of. overpriced and liars can't find any words to describe them. AVOID!”

Posted 3 years ago

“We have been using Yell smart platform for 3 months now. The results are very bad. We have used their platform for social media, bing and google display. So far 2250 clicks with 2 emails and 1 call. NO GOOD!!!”

Posted 3 years ago

“Signed up for a free listing for my small business but changed my mind after being harassed by there marketing department, literally 4 or 5 calls a day from them plus a whole load of spam calls from other advertising companies.”

Posted 3 years ago

“After they convinced me to switch from GoDaddy to Yell with what was eventually just lies for 3 times the cost of GoDaddy My website still does not have the payment options that my business needs Very poor customer service if you have a problem after 5pm on Friday then you can't speak to a person to fix the issue until Monday morning leaving your site down for 3 days during the weeks busiest period Then you we I asked to speak to there CEO they respond with a minions very unprofessional No accountability from CEO None existing customer service on weekends Avoid this company at all costs I'm off back to Godaddy direct debits cancelled”

Posted 3 years ago

“Negative reviews are censored. Yell.com delated a review I made of DH Property Services, Andover. I then reviewed Yell.com on Trust Pilot awarding 1* for deleting my review on a false pretext. Yell.com then advised me that my original review had been reinstated but might not be visible because their clients can override and delete unfavourable comment from their accounts. LESSON LEARNT - only trust unbiased review platforms and not those designed to promote paying clients. e.g business promotion and trade websites.”

Posted 3 years ago

“I am a self employed childrens entertainer. Asking yell to build me a website was one of the biggest mistakes i have made in the last 2 year's. Just simply overpriced for how much effort it all was. I should never have swapped from a cheaper alternative for the support they gave.”

Posted 3 years ago

“YELL.COM have taken a number of 1 star reviews (including mine) from NIGHTINGALE REMOVALS Of WESTON SUPER-MARE and have aloud a list of new 5 star reviews to remain up. Why would THEY ALLOW CUSTOMERS and CONSUMERS to CONTINUE to be CHEATED and DECEIVED? I THOUGHT YELL.COM would be there to PROTECT and to DEFEND CUSTOMERS and CONSUMERS. PLEASE REINSTATE GENUINE 1 STAR REVIEWS AS A WARNING TO OTHER TRUSTING CUSTOMERS and CONSUMERS.”

Posted 3 years ago

“Group action is being taken against yell.com for their fraudulent misrepresentation, to sell services that simply don't work. Over 3k ex customers and whistle-blowers from all four corners of the UK can't be wrong! Check us out at I HATE YELL. COM on Facebook”

Posted 3 years ago

“Yell have been very difficult to deal with during the pandemic, initially helpful at the outset but then all support drained away. My small business severely affected and closed down, I’ve still had to pay despite explaining that myself and my husband have both been affected and we cannot support ourselves and our child. They offered to half the money but it did not materialise twice, and now I have gone overdrawn. What absolute shocking customer support, given they could have had a customer for life if they supported me well through this. If this is how they treat sole traders who are struggling it bodes terribly badly for them in the future. In addition to that the as did not even work and all I’ve had are nuisance calls. Never ever use yell.com”

Posted 3 years ago

“Absolutley shocked and disgusted about how one of your sale team spoke to me,belittling and aggressive i will never use your services”

Posted 3 years ago

“Reviewed a company using Yell's website, it wasn't a good review but it wasn't a good company. The review quickly disappeared. Upon further inspection the company has 17 reviews, but only four are visible, three written on three consecutive days and each one was the reviewer's only review. It seems that Yell removes all but the glowing reviews so you cannot make a reasonable judgement of whether the company is any good or it is a scam operation. And they do not remove fake reviews. Being on Yell does not reflect well on your business.”

Posted 3 years ago

“Avoid avoid avoid at all costs the worst company to invest your money in look at the reviews I’ve never seen anybody have one point something with you because you cannot write negative reviews don’t avoid avoid avoid do not use these people they are shocking”

Posted 3 years ago

“Yell is an absolute joke I would not waste your money in any shape or form they are totally unprofessional company and they don’t follow through with what they do at all cost do not do not waste your money people do not use directories anymore and the cancellation policy is rubbish”

Posted 3 years ago

“Just really bad waste over £500 with them which they refused to give back when making my website. Bad customer service, had to fight to get out of my contract. Waste of time and money.”

Posted 3 years ago

“3G is the most professional company I have used, I had extensive work done in my new house and couldn't ask for any better a joiner, if you are looking for a joiner I would definitely go with them 10 out of 10”

Posted 3 years ago

“Square Deal Windows excellent service broken door latch fixed would recommend this company highly very happy customer”

Posted 3 years ago

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Yell.com is rated 1.2 based on 528 reviews