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Yell.com Reviews

1.2 Rating 526 Reviews

4 %

of reviewers recommend Yell.com

Company Reviews

1.2

Based on 526 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Yell.com 5 star review on 30th March 2022

Yell.com 1 star review on 21st December 2021

Yell.com 1 star review on 26th August 2021

Another Victim!

Yell.com 1 star review on 26th August 2021

Another Victim!

Yell.com 1 star review on 18th May 2021

Yell.com 1 star review on 9th March 2021

Yell.com 1 star review on 9th March 2021

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure joke of a company , spending money for nothing in return ,promised a good service I’ve paid over £450 past 3 month and got not a cent in return no phone calls or anything , yet I pay for advance package so am first on list when searching in my area for the service I provide , 12 month contract which traps you because you have to pay 80% of year cost to get out of it , please please please avoid this company”

Posted 2 years ago

“AVOID. SCAM COMPANY Price way to high !!!!! No value for money atall service …u will be bullied untill u sign up ONCE SIGNED UP THEY WILL ADVERTISE WRONG CONTACT DETAILS THEN ISSUE U WITH BAILIFS”

Posted 2 years ago

“I used yell and only this Wednesday managed to get shot of them. My contract ended last August and to cancel any further business was an absolute nightmare. yell salesperson are liars, no contact to go over stats which by the way are less than pitiful. As far as I'm concerned yell is a pure sales organisation with ZERO back up for their product. Once they get their hooks into you it's a nightmare from start to finish. Yell is a dinosaur and it's dying.”

Posted 2 years ago

“I cannot tell you how poor the advertising is with Yell.Com. 6 weeks from making the worse decision ever by signing up for a 12 month waste of time and more importantly money advertisingcontract. I have now joined the we hate Yell group on Facebook and getting advise on making a formal complaint. If you read this and are thinking of using Yell - DONT DO IT.”

Posted 2 years ago

“DREADFUL. Yell took over my website from WebEden after WebEden advised me months ago that at the end of last year my website would be closed which was fine by me. Next thing I know WebEden has migrated my website to Yell along with my card details and now Yell has charged me for a migrated website that I hadn't asked for. DISGRACEFUL.”

Posted 2 years ago

“Experience in two words RIP OFFS Please do not pay for advertising on Yell I've been paying almost 1Year and not a single phone call Yell do nothing for your business .they have no leads wasted a year paying these scammers as have alot of other businessess been scammed . Thanks Mohammed Wakefield”

Posted 2 years ago

“AVOID AVOID AVOID!! They pressure you into a 12 month contract, we are a small new local business - apparently you need a YELL ad otherwise you wont be seen online. very clever sales techniques. Dont be bullied into this. we have had nothing at all from YELL. complete waste of money.”

Posted 2 years ago

“Yell.com is a pure money making scam. All of their products are worthless. They tie you into a 12 month contract and do Jack all. Had 3 calls from the whole 12 months. The add on services are things you can do yourself for free in a couple of hours. The customer service is awful, no follow up calls from any of my ‘dedicated’ support team. When I called to cancel they convinced me to stay for another month, promising me results but to no avail and forgot to cancel after a month so ended up paying for a few more months. I refused to pay but they called me everyday sometimes twice a day chasing this debt and eventually sent debt collectors and bailiffs after me. I’m guessing the reviews on here must be fake too as not a single person I’ve spoken to who has used yell services have said a positive thing about them. Avoid with passion to save yourself the headache and money on any of their services website building, sponsored Adverts, google AdWords, etc better to go to a more specialised reputable company than yell a drowning company struggling to survive.”

Posted 2 years ago

“Continous spam emails and phone calls from Yell.com Awful company, avoid at all costs.”

Posted 2 years ago

“I left a genuine negative review regarding work carried out by a local tradesman which still hasn't appeared. In fact I tried 3 times to leave a review with no joy. Also I have used tradesmen on yell with good reviews who have turned out to be quite the opposite. Really makes me wonder if this site is corrupt.”

Posted 2 years ago

“It very bad company same like rubbish, liar people work in this website. I pay 12 month £60 just for nothing. Fuckin stupid. I call him to explain me why again take my money if I cancelled this rubbish website. He said I have to cancel from bank. And my money what about my money. How they are not afraid of God? Конченные пидары чтобы вы здохли 😡😡😡😡”

Posted 2 years ago

“In short complete money wasters, what's more, frustrating they bind you with a years contract that you cant cancel even if they do nothing. I literally had 0 business from them in nearly a year. Don't recommend, don't trust them whatever they say it's all good lies they can't guarantee you anything furthermore there Is a scam in mileage. Also they literally told me to ask my friends write reviews for me :D since they cant do nothing else just put an advert online and that's it.”

Yell.com 1 star review on 21st December 2021

Posted 2 years ago

“Was contacted by Yell on the 1 September 2021 and was told that based on their smart estimate report, I would receive traffic and sales from Altrincham, Cheadle, Wythenshawe and surrounding areas. The sales person was truly convincing which led me to believe that based on her experience in the field and her advice - I would see an increase in sales and traffic. A contract was open with a price tag of £362 per month with no space for consideration or even a suggestion to think about it. Yell personel stayed on the phone while constantly telling me to "sign the contract and your business will grow". My thought was that based on what I was promised, I would received the expected sales to fund this ad. After the call which lasted for over 2hrs, I read through the contract and I realised that there were no 14 days cooling off period. However, by the end on September, there were no activities from the Yell ads which conflicts the promise made by Yell. I contacted Yell and request a cancellation and was told that it can't be cancelled and it is because I have no reviews and they would give me a discount which I didn't accept as I wanted the contract to be cancelled. I opened a complaint and was contacted by Yell who told me that if they tweak up the ads with more features, I would see more traffic and Yell also mentioned I should also accept the discount previously issue because the added features would not work - she made sure to stay on the phone until I did accept it. By mid October, still no activities from the Yell ads, which by then I cancelled the direct debit and contacted Yell who told me that I need to pay the outstanding bill. In November, I received a letter from a collection agency demanding payment. My final option is to take Yell to court for this poor, ruthless approach and assault on small Businesses. Yell business method isn't to help small business grow but to squeeze every penny from your pocket with a no result contract. I have a facebook ads that is performing well for a small fraction of the cost Yell is charging. Between September to November, I have receive 8 customers from Facebook and 0 from Yell”

Posted 2 years ago

“Absolutely useless and virtually a complete waste of money! We wanted to increase the number of enquiries from our online advertising so increased our budget from £200 to £500 per month. What a complete waste of money this was! We got Eight Times more response from Door to Door Leaflet Drops than we did from Yell, for our local gardening company. When we complained and asked to reduce our budget back down, they didn't want to know. This has definitely been the worst waste of money in 25-years of advertising, backed up by absolutely appaling and inept customer service.”

Posted 2 years ago

“Left a review about a company that was ripping people off (scammers). Yell removed when the company complained so now they're still ripping people off. Surely the whole purpose of a review is to highlight good service/ business practice but also to highlight scammers/bad business practice so people can at least make their own mind up armed with the knowledge of what other people have experienced with that particular company.”

Posted 2 years ago

“Second each one of the 'one stars' reviews left on. Worse company to deal with”

Posted 2 years ago

“posted a genuine negative review about a scam seller and they let the seller remove the reviews and continue trading. do not trust!!”

Posted 2 years ago

“Miss sold then refused to cancel my contract so I cancelled my direct debit now their treating legal action,”

Posted 2 years ago

“Everything was alright until i provided my bank details, after that ive been completly ignored. The amends i asked to be done on my website are not done. been emailing everyone ive been in contact with, but simply no reply. Yell does not value their custumers, its a rip off, money wasted. If you looking for someone to build you a website STAY AWAY FROM YELL. YELL IS HELL!”

Posted 2 years ago

“Please please don't believe all that they tell you, they will pressure you into signing up and tell you what they can do, it's lies. Don't waste your money with them”

Posted 2 years ago

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Yell.com is rated 1.2 based on 526 reviews