“BECAREFUL YELL ARE SCAMMBER
I received the call from yell in the morning he told me all good story regarding yell business which wasn't true.
Please don't advertise with Yell
more then months no single call from yell ad Now they sending mails or text about payment otherwise refer you third party
mansion the emails.
I told them if I m not receiving any business how I ll pay you unfortunately they don't care about my business they need money..........
I ll write more later”
“Extremely unethical business who runs awful campaigns and don't tell you how much of your adspend actually gets pocketed by them (way more than other marketing companies!)
Google "Yell Smart Performance" and you'll learn this company has a motion tabled in Parliament and signed by 23 MPs across five political parties regarding their business practices.
https://www.seotraininglondon.org/yell-smart-performance-review/”
“AWFUL COMPANY!
Convinced me my business would have vastly increased exposure and stated "even if you only get one new job a month it'll have already paid for your monthly Yell fee, so any more jobs and you're profiting!" I wasn't initially convinced, but the Yell agent was pretty persistent, and after maybe an hours conversation I relented.
In around a year and a half I've had only TWO Yell enquiries that have amounted to actual real work. TWO. So, no, the jobs garnered from my Yell profile has NOT paid for itself. I've made no profits from being listed with Yell, it's only cost my business hundreds of wasted ££s.
Then, they make it impossible for you to cancel your account off your own back. There's no way to do it from your own online account page. If you use the live chat function they refuse to do it and say you have to call in person and physically speak to them. I asked for an email address instead as I advised I'm unable to call during their office opening hours as I'm at work and cannot make/take calls. I was simply told not to bother emailing as they'll still just tell me to call. I reiterated I'm unable to call when I'm at work, but was told "it's in our T&Cs that you have to call".
Obviously, this is so they can use manipulation to convince you to stay.
I said I'd just cancel the direct debit then, and was told it will not end my Yell service.
I cannot stand the underhand tactics used by this company. AVOID them if you can, it'll only drain your business!”
“Scam scam scam. They had me on the phone all day with lies and right at the end, 6 hours later they did a full 360 and tried to bill me. Disgusting the way they preyed on me”
“2 Grand a month the guy on the phone told me for SEO On our company website. This guy is off his head. Sitting at home charging 2 grand a month. Would be alright if you could get it. The other thing aswell every yell rep always has an opinion on your website as if it's not good enough to them. Dont bother with yell go find something else.”
“The salesman talks a good story £800 plus after looking into it I smelt a rat asking the question on locksmith forums 328 people said don’t do it it’s a con”
“since getting the Free business ad ive had nothing but spam phone calls of which i never had before from different parts of the uk some calling 3 to 4 times a day , obviously yell sells on your phone details to other companys ive now registered to TPS and hopefully these spammers stop”
“I am a paying customer that have problems receiving messages this is something that occurs frequently, either that or my listing mysteriously gets removed.I also feel there generalising the areas far to small,”
“Avoid. Service is poor. They over charge and use Wix to create sites. We managed to create a better logo using other apps. Took 4 onboarding calls for them to create and understand the business.
Tie you in to a "contract" that you have to pay and told me I am expected to pay when Ive tried to cancel. We havent used the service and have paid a one off fee and monthly fee of over £1000!!!”
“I'm not even sure where to start! Considering Yell are supposed to be a marketing agency, they are absolutely appaling at it. They haven't got a clue how to run Google Ads and I've wasted a lot of money which I have no chance of getting back at all. My return on my investment will be £0 and the longer it goes on for the more money I would waste.
The person running the PPC campaign even admitted the cost per click was too high and he couldn't cover my geographical area or get enough clicks for the budget.
I requested my contract be cancelled on 8th September. Emails keep going back and forth but it still hasn't been done despite several promises and they then send me an invoice. I have told them that I won't be paying this as I'm not getting the service and now they have instructed solicitors to try and recover their 'debt'.
The company is poorly run and no one seems to know what to do and they expect me to call them to sort things out.
If you want help marketing your business you should avoid Yell like the plague, you would get more customers by standing in the street burning money.”
