Yodel Reviews

1.1 Rating 6,336 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

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Customer Service

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Does Yodel deliver on time?

Helpful Report

(2 weeks ago)

Greater than 7% of reviewers feedback is Yodel normally delivers on time.

Helpful Report

(2 weeks ago)

47.76%

Industry Average

“ Delivery awful, parcel was left right on my front door step for all the world to see, anyone could of stolen it, the box was bashed about, the delivery driver didn’t even wait till I got to my front door,I certainly wouldn’t use Yodel to send a parcel, then Yodel stated ( my parcel was left in a safe place) absolute lies. Evri beats Yodel by my experience. ”

- Mr pee-of

Yodel Reviews

Delivery - Slow