Yodel Reviews

1.1 Rating 7,016 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 7,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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Does Yodel deliver on time?

Helpful Report

(2 weeks ago)

Greater than 14% of reviewers feedback is Yodel normally delivers on time.

Helpful Report

(2 weeks ago)

50.17%

Industry Average

“ Late delivery with absolutely no way to contact them to ask what's going on. Getting in contact with their customer service "team" is a nightmare once you realise it's all AI slop that just spits the same no-helpful phrases at you constantly. ”

- Anonymous

Yodel Reviews

Delivery - Average