Yodel Reviews

1.1 Rating 6,999 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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Does Yodel deliver on time?

Helpful Report

(4 weeks ago)

Greater than 14% of reviewers feedback is Yodel normally delivers on time.

Helpful Report

(4 weeks ago)

49.83%

Industry Average

“ I witnessed/ have on film via cctv camera, a Yodel delivery “ person” walk up to our five bar gate, ignoring the bright red postbox clearly marked, post and parcel’s below, and drop a small box in a puddle the other side of our gate, then walk off!!! I had been waiting for delivery of this particular package for over 1 month…. ”

- Anonymous

Yodel Reviews

Delivery - Slow