Yodel Reviews

1.1 Rating 6,945 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Customer Service

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Does Yodel deliver on time?

Helpful Report

(1 week ago)

Greater than 16% of reviewers feedback is Yodel normally delivers on time.

Helpful Report

(1 week ago)

49.53%

Industry Average

“ Absolutely dreadful....2 days in a row i got a load of lies saying why it hadnt been delivered....first saying delivery attempted nobody home.....second day they said i refused delivery.....utter lies.....ive now directed them to deliver to a locker....at least they cant use those excuses,but god knows whats next.....save yourself a headache and use a different courier....these guys are cowboys ”

- Anonymous

Yodel Reviews

Delivery - Slow