YOPA Reviews

Name: YOPA
Rating: 1.49

1.5 Rating 556 Reviews

12 %

of reviewers recommend YOPA

Company Reviews

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1.5

Based on 556 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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02030957000

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YOPA 1 star review on 21st December 2025

David D. Williams

YOPA 1 star review on 19th February 2025

Anonymous

Helen Webb

YOPA 1 star review on 15th February 2022

Rob

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anyone thinking of Yopa beware. You may think you're getting a cheap deal but there is a good reason for this. Lee Wall our agent was 'marketing' our place in Hampshire June 2016. We were both buying and selling with the company. Yopa failed to do proper checks on our buyer, did not pass on messages from our seller and we were left for weeks with excuses and delays. At the end of October 2016 we were still no further forward. It culminated in Solicitor intervention with us finding out our buyer did not have a mortgage in place to start with. Spent over £1000 for nothing. If you complain don't expect a result or confirmation of your plight. In fact you will be blamed. What a shame. Unprofessional and prepare to be let down”

Helpful Report

Posted 9 years ago

“Our property is still on the market with YOPA. Unfortunately I have contacted the agent by messages eight times since June, four to ask about the problems with photographs, once to ask to reduce the price as we had only one viewing in four months. When we were asked how we would pay, we agreed to pay later, then a loan company called asking for our details as I then presumed we would not owe YOPA we would have a loan company chasing us if defaulted on our payments to Yopa. We felt we had no choice and paid over £800. up front. Well what a complete waste of money. We could have advertised ourselves on rightmove, zoopla etc. and saved our money. Never hear from agent,would never recommend YOPA to anyone. You have salesmen not estate agents once you have the money That's YOPA finished.”

Helpful Report

Posted 9 years ago

“Booked a viewing online through Yopa which they allowed me to do. Got a confirmation email. Turned up - no one there. They'd messaged me to say they weren't taking bookings for the time I had booked even though their system allowed me to do so. When I replied to their 'how was your viewing' message, I then got a cocky message back off one of their staff saying they were sorry I was 'struggling' with their system. Anyone selling a property could be missing out on viewings.”

Helpful Report

Posted 9 years ago

“Got valuation very wrong. Then documents they put together we're wrong including not the correct address. We had to check everything they did. In the end we went to a local estate agent. YOPA still going to charge us for terrible service.”

Helpful Report

Posted 9 years ago

“With no local knowledge their ability to really help my negotiation is exceedingly limited. Also my actually local estate agent has been selling property around the area for 35 years and that experience is well worth paying for. not least as he will get me the best price the market will support and not some desktop valuation based on Zoopla or similar 'valuations'.”

Helpful Report

Posted 10 years ago

“Valuation price was £200,000 lower than two values by local estate agents - poor”

Helpful Report

Posted 10 years ago

“way way out on valuation - valued at 60% ( minimum) blow othr smaller [roperties in the area- obvioulsy need to knopw your local market”

Helpful Report

Posted 10 years ago

“There is no way you can offer a service to reflect the infinite variables of local markets. I can see how this would work in an urban street, of standardised house sizes, where properties change hands regularly but not anywhere else. In my case your valuation was £200k below a recent offer I had for my property.”

Helpful Report

Posted 11 years ago

YOPA is rated 1.5 based on 556 reviews