HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The curtain track operates extremely quietly but the timer is a complete nightmare. We contacted you and were immediately referred to a company called SGS. They in turn appeared to understand our difficulty and promised to call us back and 'talk us through' the timer set-up procedure. This has not happened and because we are going abroad tomorrow we have been forced to leave the curtains closed, whereas we would have much preferred to have them opening/closing.”

Helpful Report

Posted 7 years ago

“Had a bit of a bad start as the fabric I ordered was late, I had to phone to find out where it was, it was sorted but I had a very unhappy costumer with the wait. Since then they have been very helpful.”

Helpful Report

Posted 7 years ago

Good afternoon Lulu Bousfiel, Thank you for taking the time to leave a review, we do pass on our apologies for this delay in your order happening and I'm pleased to read that our customer services team have been very helpful in dealing with this for you. Once again thank you for taking the time to leave your review and should you need any help or assistance in the future please do not hesitate to get in touch. Kind regards,

Posted 7 years ago

“Prompt delivery”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for taking the time to leave a review, we are glad to hear that you received your delivery promptly. We would also love to hear how we could improve our service for the future, if you could please email us on sales@fashioninteriors.co.uk so that we can review our processes, to increase ratings in the future. Once again thank you for taking the time to leave a review and we hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Lovely fabric and the sample service was very good. Was somewhat unhappy with the delivery service as we were away when it was delivered and arrived home to find the order sitting in the front porch - anyone could have taken it!”

Helpful Report

Posted 7 years ago

Hello Mary, Thank you for taking the time to leave a review, it is great to hear that you have received the fabric in good condition and you are happy with the fabric you have received. We have passed on your feedback to the courier as they should not be doing this without instruction, which I can see they were not given, so we do pass on our apologies for this happening. Once again thank you for taking the time to leave your review and should you need any help or assistance in the future please do not hesitate to get in touch. Kind regards, Fashion Interiors.

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews