Zalando SE Reviews

Name: Zalando SE
Rating: 3.07

3.1 Rating 219 Reviews

53 %

of reviewers recommend Zalando SE

Company Reviews

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Metrics

3.1

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Zalando SE 5 star review on 8th April 2025

Jane

Zalando SE 1 star review on 13th June 2024

Aleksandra

Zalando SE 1 star review on 3rd January 2024

Zalando SE 5 star review on 6th January 2021

Suzana Hong Roque

Anonymous

Anonymous // 01/01/2019

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“Great delovery price and product”

Helpful Report

Posted 8 years ago

“Delivery is fast, customer service is great. They even sent me a small box of chocs to say thanks for being a loyal customer. (I buy a lot of clothes!)”

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Posted 8 years ago

“Great choice of clothes and shoes, they notify you as soon as out of stock items are replenished.”

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Posted 8 years ago

“Always great service, fast delivery, excellent quality and well packaged.”

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Posted 8 years ago

“Unbelievably fast delivery and both items were excellent quality at a reasonable price.”

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Posted 8 years ago

“Great selection of brand name clothes, shoes and accessories, great discounts, quick delivery”

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Posted 8 years ago

“Always efficient and very helpful.”

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Posted 8 years ago

“Great delivering goods”

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Posted 8 years ago

“Vastissima scelta anche di marche di alto livello, i prodotti sono ben descritti, ci sono le recensioni che aiutano nella decisione, la consegna è puntuale e veloce, arrivano tante promozioni (se non siete sicuri di un acquisto per l'importo lasciando gli articoli nel carrello o nei preferiti è molto probabile che vi mandino offerte e/o sconti per acquistarli).”

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Posted 8 years ago

“Good prices in sale, free delivery and returns. Also processed return and refunded money very quickly.”

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Posted 8 years ago

“i'm feel very happy because fast shiping”

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Posted 8 years ago

“Some.goid deals on really quality clothing and shoes. Order came quickly, site well structured.”

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Posted 8 years ago

“Zalando is a big platform for clothes/shoes and so on, they offer loads of different brands. Also you can choose for maternity, for tall people (1.79m) and so on, you can also shop the look what is displayed. However, they deliver normally in 2-3 working days, the order system is easy to use. Also, if something doesn't fit, you can send it back for free and get your money back. I can recommend Zalando to everyone who is looking for something special (male, female, kiddies), they also have great offers (sale)!”

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Posted 8 years ago

“Good variety of options, always delivered when expected and have an efficient return procedure.”

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Posted 8 years ago

“Deras kundtjänst är så dålig så det är pinsamt, beställer varor och behåller hälften men sen när man ska ändra beställningen går det inte. Deras medarbetar skiter totalt i kunderna och säger aa men handla någon annanstan då! Värdelösa!”

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Posted 8 years ago

“They always are right and fast.”

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Posted 8 years ago

“Love their upto date fashion on clothes and shoes!”

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Posted 8 years ago

“good and quick dilevery”

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Posted 8 years ago

“La livraison rapide et les 100 jours pour échanger”

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Posted 8 years ago

“I bought a pair of trainers ,good value for money and free delivery A bargain !”

Helpful Report

Posted 8 years ago

Zalando SE is rated 3.1 based on 219 reviews