Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 944 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 944 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

Write Your review

Tell us how Zara made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hyvä! Aluksi olin hämmentynyt työskentelystä verkkokaupan kanssa, Se oli ensimmäinen yritykseni. Sait minut uskomaan, että voit saada hyviä tuotteita jopa kotoa käsin.”

Helpful Report

Posted 1 year ago

“Ordering & payment process was very easy. My order was promptly filled & shipped. I have placed multiple orders over the last several years & they always do a great job!”

Helpful Report

Posted 1 year ago

“Je suis vraiment satisfaite ! Je ne me suis pas fait d'illusions sur les magasins en ligne, mais je me suis rendu compte que c'est encore mieux que le shopping traditionnel - facile, rapide et vous n'avez même pas besoin de sortir de chez vous.”

Helpful Report

Posted 1 year ago

“My shipment came quickly and was exactly as described. Will certainly be doing more business with them.”

Helpful Report

Posted 1 year ago

“Great company to do business with. I'm very pleased with the products that I got from them. They have very fast shipping too.”

Helpful Report

Posted 1 year ago

“I've been shopping with the store for about 3 years now. Haven't had any problems but maybe one or two, customer service answers right away I'm very respectful”

Helpful Report

Posted 1 year ago

“Jeg er glad for at arbejde sammen med dig! Du har aldrig svigtet mine forventninger. Altid størrelse til størrelse, altid god kvalitet, altid hurtig levering. Tak, du er utrolig.”

Helpful Report

Posted 1 year ago

“Fantastisk! Jeg plejede at købe ting her for mig, og jeg er så komfortabel om at arbejde med denne butik, Det er virkelig værd at være opmærksom på.”

Helpful Report

Posted 1 year ago

“Dříve jsem objednávala v internetových obchodech, ale nebyla jsem vůbec spokojená, pořád bylo něco špatně - špatná velikost, špatná kvalita atd. Ale tohle je jiný příběh, můžu jen říct, že v budoucnu zde budu dělat další objednávky.”

Helpful Report

Posted 1 year ago

“Merci pour votre travail, j'étais très excitée par cette commande et je suis totalement satisfaite. Livraison rapide, le service client est également très élevé, donc, tout ce que je peux dire, c'est que je suis très heureux de travailler avec cette boutique.”

Helpful Report

Posted 1 year ago

“really good experience, I am satisfied with my purchases from your store, great quality and reasonable prices - it`s a big advantages”

Helpful Report

Posted 1 year ago

“Everything was good apart from no email to let us know it had been dispatched. Item just turned up. Luckily we were in.”

Helpful Report

Posted 1 year ago

“great quality, fast delivery, honest description, professional and we will definitely order again. the order was wonderful and quite satisfying!!!”

Helpful Report

Posted 1 year ago

“Excellent service. Product was exactly as described and was delivered very promptly. I’ll certainly be a returning customer!”

Helpful Report

Posted 1 year ago

“Ausgezeichneter und einfacher Prozess. Die Zusammenarbeit mit dem Support war fantastisch, kenntnisreich und eindeutig leidenschaftlich. Sehr zu empfehlen. Ich danke Ihnen.”

Helpful Report

Posted 1 year ago

“Estoy muy contento con la compra que hice. La transacción fue rápida y el envío fue de un día para otro. Estoy totalmente satisfecho con todo el trato de principio a fin. Gracias.”

Helpful Report

Posted 1 year ago

“Le produit est exactement comme décrit. Dans l'ensemble, une excellente expérience ! Excellente communication et expédition très rapide. J'ai été agréablement surpris.”

Helpful Report

Posted 1 year ago

“Von Anfang bis Ende war meine Erfahrung erstklassig und ausgezeichnet! Sie waren unglaublich schnell bei der Beantwortung von Fragen und extrem zuvorkommend. Ich war auch erstaunt, wie schnell sie das Produkt versandt haben.”

Helpful Report

Posted 1 year ago

“Det er altid en fornøjelse at arbejde med dette firma. Jeg vil varmt anbefale det til alle og enhver. Var yderst hjælpsom og ville besvare ethvert spørgsmål, jeg havde, på en hurtig og effektiv måde. Jeg elskede hele processen, og jeg havde ingen problemer med det.”

Helpful Report

Posted 1 year ago

“Tout le processus a été formidable ! Un service merveilleux, une qualité et une livraison dans les délais, le tout accompagné d'un personnel sympathique. Dans l'ensemble, c'était une expérience de premier ordre !”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 944 reviews