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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Traded in some books recently - a very easy process which provides a positive outlet for those of us who want books to live on in other's hands and continue to be appreciated and read. Well done Ziffit/World of Books for the position you fill in the marketplace”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“A bit disappointed with the deal. I thought that two of the books were in good condition”
Helpful Report
Posted 4 years ago
Hello, we are sorry to hear this, please email support@ziffit.com and quote REVIEWS in the subject line and we can look into this further for you. Thanks, Ziffit.com
Posted 4 years ago
“Love this site. Been using it for well over a year and will carry on doing so. Reliable courier service, choice of how to send and how to get paid. Easy to use and better prices than most of the other sites.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Very good service”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Very easy system to use. Books collected, and received funds very quickly. Would highly recommend and will use again.”
Helpful Report
Posted 4 years ago
Thanks for your review
Posted 4 years ago
“Trading with Ziffit was as simple as ABC. Very easy to carry out and very well planned with pick up of items and receiving payment just went like a clock work very impressed.”
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Posted 4 years ago
Thanks for your review
Posted 4 years ago
“Had password problems then logging in problems then app problems. Looks like I may have 2 separate accounts now.”
Helpful Report
Posted 4 years ago
Hello, we are sorry to hear this, please email support@ziffit.com and quote REVIEWS in the subject line and we can look into this further for you. Thanks, Ziffit.com
Posted 4 years ago
“Easy to use, free postage.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Ok, I mean it went smooth was offered more than other buyback sites, but 2 of my nearly new books I sent in were apparently overlooked and unaccounted for. This is not the first time either. Usually in about 15 books they always lose 2.”
Helpful Report
Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Took ages typing in lots of books only for 90% to be rejected. Finally reached the £5 minimum only to then get £3.87. One book was 35 years old and was rejected because the pages had yellowed!... REALLY after 35 years! (they knew the age by the bar code) Still in good condition. But another they just said something random and didnt pay. Not worth the time to do......Real shame as I read loads & wanted new homes for my books”
Helpful Report
Posted 4 years ago
Thanks for your review! Please email support@ziffit.com and the team will be able to look into this further. Thaks, Ziffit.
Posted 4 years ago
“System worked well. Right from checking ISBN numbers through to payment for books accepted. Would recommend the service”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Lots of my books were accepted, which hasn't been the case with other sites :)”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“The transaction was fine. There is too much email after the transaction. Cut it back!”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Efficient, easy, speedy service”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“This is my third time trading with Ziffit. The first two times went very smoothly, but unfortunately this time the courier didn’t turn up on the scheduled date. I had to reschedule for 5 days later, and by the time my books arrived, the offer had expired for a few of them so I didn’t get paid for those. It was frustrating since it wasn’t my fault the courier didn’t turn up, but this didn’t seem to be taken into account.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“This is a great way to earn a little extra cash and if you aren’t going to read a certain book again why not sell it for others to enjoy. Ziffit pay out very quickly and I have recommended this website to other people”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Great trade with Ziffit once again. Very easy and quick to pay out as well.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Ziffit has improved over the last six months. Gone are the days when Ziffit would let you add books to sell to your cart, then tell you "we changed our mind on accepting some of your books" without telling you which ones! I would give five stars... but Ziffit still makes you type in your ISBN numbers one at a time.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Simple easy way to re-cycle books and get paid for it.”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I am happy with the service. Not sure how to you use the website properly. Sometimes I end up with 2 baskets and I do not know how to merge them.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews