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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Trading with Ziffit was as simple as ABC. Very easy to carry out and very well planned with pick up of items and receiving payment just went like a clock work very impressed.
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Posted 3 years ago
Thanks for your review
Posted 3 years ago
Had password problems then logging in problems then app problems. Looks like I may have 2 separate accounts now.
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Posted 3 years ago
Hello, we are sorry to hear this, please email support@ziffit.com and quote REVIEWS in the subject line and we can look into this further for you. Thanks, Ziffit.com
Posted 3 years ago
Easy to use, free postage.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ok, I mean it went smooth was offered more than other buyback sites, but 2 of my nearly new books I sent in were apparently overlooked and unaccounted for. This is not the first time either. Usually in about 15 books they always lose 2.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Took ages typing in lots of books only for 90% to be rejected. Finally reached the £5 minimum only to then get £3.87. One book was 35 years old and was rejected because the pages had yellowed!... REALLY after 35 years! (they knew the age by the bar code) Still in good condition. But another they just said something random and didnt pay. Not worth the time to do......Real shame as I read loads & wanted new homes for my books
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Posted 3 years ago
Thanks for your review! Please email support@ziffit.com and the team will be able to look into this further. Thaks, Ziffit.
Posted 3 years ago
System worked well. Right from checking ISBN numbers through to payment for books accepted. Would recommend the service
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Lots of my books were accepted, which hasn't been the case with other sites :)
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
The transaction was fine. There is too much email after the transaction. Cut it back!
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Efficient, easy, speedy service
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
This is my third time trading with Ziffit. The first two times went very smoothly, but unfortunately this time the courier didn’t turn up on the scheduled date. I had to reschedule for 5 days later, and by the time my books arrived, the offer had expired for a few of them so I didn’t get paid for those. It was frustrating since it wasn’t my fault the courier didn’t turn up, but this didn’t seem to be taken into account.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
This is a great way to earn a little extra cash and if you aren’t going to read a certain book again why not sell it for others to enjoy. Ziffit pay out very quickly and I have recommended this website to other people
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Great trade with Ziffit once again. Very easy and quick to pay out as well.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Ziffit has improved over the last six months. Gone are the days when Ziffit would let you add books to sell to your cart, then tell you "we changed our mind on accepting some of your books" without telling you which ones! I would give five stars... but Ziffit still makes you type in your ISBN numbers one at a time.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Simple easy way to re-cycle books and get paid for it.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I am happy with the service. Not sure how to you use the website properly. Sometimes I end up with 2 baskets and I do not know how to merge them.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
We have sent in nearly 20 trades with ZIffit over the past 2 years. Almost all of the trades have gone really smoothly. On our last trade we noticed a higher number of "rejected" and "expired" items. When we contacted customer service, they were able to look into our problem and answered our questions in a timely and satisfactory manner. We will continue to trade with Ziffit as we are still downsizing a large and varied collection of books that we no longer have room for since we moved.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I have always been pleased with Ziffit. All the books I have sent were reviewed in a timely manner and payment was processed quickly. E-mail information was provided--about the arrival of my books and then with the purchase information. I have never used their customer service because none was ever needed! A good company!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I have used Ziffit on several occassions when selling books and CD's. The process is easy peasy and you are helping out Charities and the planet as well at the same time.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I am in the long drawn out process of reducing a very large book collection as the space is needed for other things. All the books are in excellent condition and are generally quite specialized. Many of them were difficult to obtain originally and It would be a great waste if they were simply discarded. The prices offered by Ziffit, although not high, are reasonable and not having to pay any delivery charges makes a very big and positive difference. It is easy to use the Ziffit website and the arrangement whereby you can simply take your box to a local shop for collection is very good. Payment is prompt.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
I found the whole process simple and efficient.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews