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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“I highly recommend Ziffit -such a great idea. I've used it approximately six times and each has been seamless, and I've been delighted. Communication is efficient throughout too. I personally like that the courier collects the boxed books from me making the whole, trouble free.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“First class service as always”
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Posted 4 years ago
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Posted 4 years ago
“Ziffit arranged for our order (2 boxes) to be collected Monday, they did not turn up but would come Tues, again, now show, same thing happened Wed and Thurs, by Friday we had 8 boxes needing collection, DPD turned up and he said he had no room in the van, so would return tomorrow. House now cluttered with 8 large boxes and am expecting him not to turn up tomorrow too - terrible.”
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Posted 4 years ago
“You are better value than Music Magpie, but you both use the same list with the same mistakes in it: Wrong names, some dvds identified as print cartridges, some booksautomatically rejected however pricey they were originally and you both limit yourselves by rejecting too many items, and do not update your lists sufficiently and both reject any region 'o' dvds. You could do better.”
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Posted 4 years ago
Thanks for your review, we will pass your points onto our developers for them to review. Thanks, Ziffit.com
Posted 4 years ago
“Good customer service support”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I have sold quite a few books and cds with Zeffirelli’s. Really easy to get a price - sometimes the price looks a bit mean but then I don’t have to accept it. Just pack them in a box, put a label on it and arrange free collection. Funds arrive quite quickly and I rarely have any item rejected. Easy.”
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Posted 4 years ago
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Posted 4 years ago
“Super easy and excellent price for books. I love the fact someone else can enjoy the books I have bought in the past. Incredibly easy to use the online quote system. Once you have 10 books or £5 that is then generated into a trade and you can get the money straight into a pay pal account once they receive your books.”
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Posted 4 years ago
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Posted 4 years ago
“excellent system they collect if its heavy and payment is very prompt”
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Posted 4 years ago
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Posted 4 years ago
“A good way to to recycle unwanted DVDs.”
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Posted 4 years ago
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Posted 4 years ago
“Great service and very easy to use”
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Posted 4 years ago
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Posted 4 years ago
“Easy to use, just type in barcode of item you want to sell. Free collection points. Prompt feedback on items sent and then paid into your bank. Easy, straightforward, would recommend.”
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Posted 4 years ago
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Posted 4 years ago
“whole process was super smooth!”
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Posted 4 years ago
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Posted 4 years ago
“They gave me a decent price sent me a postal label as I have no printer and it was a very easy transaction and my money in to the bank”
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Posted 4 years ago
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Posted 4 years ago
“Good prices, easy to use website, simple collection (and the DPD drivers are always excellent - friendly and efficient) - and great that books get used again and again. What's more, you can actually get queries answered quickly by a real person. What's not to like!”
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Posted 4 years ago
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Posted 4 years ago
“Fantastically easy way to sell your books. I had quite a few books I wanted to sell so qualified for pick-up, which meant I didn't have to post books but courier would come to my house to pick them up. When DPD driver went to wrong house the first time, Ziffit customer service were quick to rebook (I could chose the day), adding additional details to the pick-up instructions. Very helpful. All books accepted and money in PayPal account very quickly. Will definitely do this again.”
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Posted 4 years ago
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Posted 4 years ago
“Quick,efficient service. My only criticism is that I wish could get a check for my transaction, but this a minor issue.”
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Posted 4 years ago
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Posted 4 years ago
“Second transaction with Ziffit and still very much pleased with ease of it and the whole timeframe. Very self explanatory printing of shipping label. Money came in timely matter. Will do more trades again soon!”
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Posted 4 years ago
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Posted 4 years ago
“I have used this site a few times this year. They take most CDs, DVDs and books and offer a fair price. Payment is always prompt. Excellent site which I'll continue to use.”
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Posted 4 years ago
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Posted 4 years ago
“I had no problems even though I do not have a phone suitable for the app. It did take a bit longer to input barcodes, but straightforward. Monies sent quickly and all books that were accepted on the system were retained.”
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Posted 4 years ago
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Posted 4 years ago
“have made a few sales and had anticipated a few declined books but less than expected cheque sent by return will continue to sell”
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Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews