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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
A GREAT COMPANY OFFERING A REALLY GOOD SERVICE FOR ME. BEING 75 WITH A HUGE COLLECTION OF BOOKS AND TIME TO DOWN SIZE AND THIS OFFERS ME THE CHANCE TO DO JUST THAT AND EARN
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
still waiting for payment 8 days after books received... Maybe this is a one off. lets hope so.
Helpful Report
Posted 3 years ago
Hello, Thanks for your review I have looked into your trade and can see that payment was made on the Payment Sent - 09-11-2021 08:41 via Bank Transfer to the details you have provided us. This means it should have been in your account by the 16th of November at the latest. Please reach out to support@ziffit.com if this isn't the case. Thanks, Ziffit.com
Posted 3 years ago
Easy to use website, like the fact that the courier will pick books up from your home and with prompt payment. Excellent service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
HAVE BEEN SELLING TO ZIFFIT FOR 2/3 YEARS NOW EXCELLENT CO TO TRADE WITH GOOD PAYERS NO PROBLEMS
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Simply an excellent service, so easy to use.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Simple to use system, local drop off points, great communication to say how the trade is progressing.
Helpful Report
Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very poor value for books and turned down a book saying wrong ISBN but I would have used ISBN shown so not sure why rejected. Unable to take parcel to depot, made to wait in for collection which was a nuisance.
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Posted 3 years ago
Hello, thanks for your review. The prices offered for books are offers based on the current trends in the market and they are simply offers. With regards to the collection. Our limit has been set to 5kgs, so any trade over 5kgs will be given courier as the option to send the trade, both are also free. Thanks, Ziffit.com
Posted 3 years ago
I sell CDs and DVDs for local charities. The last trade that I sent to Ziffit rejected some of the CDs. When I complained about this, I first received their standard reply, which was not acceptable. When I asked for the matter to be investigated, I had a very positive reply from Natalie, who has been helpful in the past, and who agreed to pay me for the entire trade. This is excellent customer service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
As always, simple, fast and brilliant service. Thank you
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
So easy to trade with Ziffit. Ziffit have really gone the extra mile to make trading very easy. I am not very computer literate and find this so easy. The prices given seem to be very good, and if you do not like the price for a particular book you can just delete that book. I wish that some of the barcodes on the books were easy to read as I do not scan, I type them in, but that is the fault of the publishers not Ziffit.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Excellent service, easy to use, collected on time and payment received speedily
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit worked well for me, easy, efficient website, quick pay . . . all good.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Although easy to use and one of the best prices Ziffit customer services now leave a lot to be desired. Before the pandemic a quick phone call sorted any problems quickly and easily. I am sorry to say that now I can only use email things just go round and round, I have been repeatedly told I haven't sent a book when I know I have. I am told different things by different people which helps no-one!
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Posted 3 years ago
Hello, thanks for your review, we will pass your comments onto our customer service team for review. Thanks, Ziffit.com
Posted 3 years ago
customer service is quick to respond to emails, offers good prices, and quick sending out payments. By far, the best company I have sold to.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
I believe in recycling and reuse, so have begun using Ziffit to pass on books, CDs and DVDs I no longer want and also some unsold donations from a charity shop where I volunteer. The process is streamlined and efficient, but I would not use it for financial reasons as the vast majority of items I check are rejected and the money paid is really just pennies.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Traded in some books recently - a very easy process which provides a positive outlet for those of us who want books to live on in other's hands and continue to be appreciated and read. Well done Ziffit/World of Books for the position you fill in the marketplace
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
A bit disappointed with the deal. I thought that two of the books were in good condition
Helpful Report
Posted 3 years ago
Hello, we are sorry to hear this, please email support@ziffit.com and quote REVIEWS in the subject line and we can look into this further for you. Thanks, Ziffit.com
Posted 3 years ago
Love this site. Been using it for well over a year and will carry on doing so. Reliable courier service, choice of how to send and how to get paid. Easy to use and better prices than most of the other sites.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very good service
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Very easy system to use. Books collected, and received funds very quickly. Would highly recommend and will use again.
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Posted 3 years ago
Thanks for your review
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews