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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“It was very easy trading with Ziffit and the payment for books sold went right into my account.”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Have used Ziffit for a few years,always had a good price for books and cds. Always download and print label so makes it really easy just to take to a parcel shop near me. Can track it to find when they have received it too, in all good and very easy to do, love the fact they are reused and i also buy my books for Wob too. A pretty amazing company that helps the planet well done :)”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“On selling through Ziffit: went through 50+ books/dvds to struggle to get 9 through although 14 had gone through accepted for sale only a few days before that i had saved. Also, due to where I live it was a 35 mile round trip to the nearest store that could take delivery! Not very excited about having another go.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“The prices are pretty poor, but better than nothing I suppose.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“I'm very happy to trade with Ziffit. Great to be able to send off CDs and books where they will be reused. The money is a bonus. Great to have collection above a certain weight, and using the parcel drop off is painless.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Everything was so easy. I will use Ziffit again.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Passing on books for others to read cash is not spectacular but any thing helps”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“So lovely to know my loved books will not be going to landfill. Ziffit's listing and selling process is very easy, even for the technically challenged like me. The real joy is in not having to package and post each item. I don't have a smart phone so relied on entering each ISBN no: individually. This took longer but was still really simple. Was ridiculously chuffed when I received my payment. Will certainly use them again.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“It appears that their algorithm automatically rejects items after 4 items have been scanned. If you set up a new basket, the product will scan absolutely fine...but it insists you scan 6 or more items so it's incredibly frustrating. I really want to use Ziffit because I'm in desperate need of some cash, but it's just not letting me get past a 4th item in every basket I create. I have 100+ CDs I want to sell.”
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Posted 4 years ago
Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Posted 4 years ago
“Quick and easy”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Great service good postage system all works”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Quick easy and fair”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Quick and efficient service. I sent around 9-10 books to Ziffit that I hadn’t looked at since being at University. I only got £14 back when all up they cost me well over £100 - so you won’t get rich off this ;-)! But the alternative is that the books will sit for another 7 years in my garage not being looked at… or I buy a bookshelf. If you want to get rid of some books and make a little bit of cash with little effort, this is a great way to do it.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Quick efficient service”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Unfortunately let down by the DPD courier collection. On two occasions the promised collection failed and I was annoyed by the explanations from DPD that the parcel wasn't ready (it was and they didn't call) and that there was no parcel to collect. It worked well on the third collection by a different DPD courier. I have used Ziffit once before and it worked well.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Terrible. Very very terrible. I don’t know how many emails. I still have not got paid for a Ltl shipment and I tried a single box. Absolutely terrible. I’m just going to do sell back your book.”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“I was able to get something back for some textbooks. Every little counts!!”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“I like the idea of my unwanted books being enjoyed by someone else. The Ziffit process was easy, some books were worth more than others, but all the 20/50p's add up and the books hopefully go to a good home, although a lot of the books I scanned were not wanted so had to go back in the loft. The books that were wanted were collected efficiently by a courier. Payment (which I chose as cheque) arrived quickly. I've recommended to friends.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Very straightforward process to sell items.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Very Easy pricing using bar codes etc and good communication”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews